Navigation System Problem Symptoms Table

Audio Visual Telematics. Hilux. Tgn26, 36 Kun25, 26, 35, 36 Ggn25
Navigation Multi Info Display. Hilux. Tgn26, 36 Kun25, 26, 35, 36 Ggn25

Navigation System -- Problem Symptoms Table


HINT:
  1. Use the table below to help determine the cause of problem symptoms. If multiple suspected areas are listed, the potential causes of the symptoms are listed in order of probability in the "Suspected Area" column of the table. Check each symptom by checking the suspected areas in the order they are listed. Replace parts as necessary.
  2. Inspect the fuses and relays related to this system before inspecting the suspected areas below.

Display Function
Symptom
Suspected Area
See page
Pressing power switch does not turn on system.
Proceed to "Navigation Receiver Assembly Power Source Circuit"
HILUX_TGN26 RM000003RL400EX.html
Replace navigation receiver assembly
HILUX_TGN26 RM000003O1L003X.html
Black screen (no image appears on navigation/audio screen).
Proceed to "Black Screen"
HILUX_TGN26 RM0000020RR0D7X.html
Proceed to "Navigation Receiver Assembly Power Source Circuit"
HILUX_TGN26 RM000003RL400EX.html
Replace navigation receiver assembly
HILUX_TGN26 RM000003O1L003X.html
Illumination for panel switch does not come on with light control switch on.
Proceed to "Illumination for Panel Switch does not Come on with Tail Switch ON"
HILUX_TGN26 RM000000PNJ0D8X.html
Replace navigation receiver assembly
HILUX_TGN26 RM000003O1L003X.html
Display does not dim (night screen) with tail switch.
Proceed to "Navigation Receiver Assembly Power Source Circuit"
HILUX_TGN26 RM000003RL400EX.html
Replace navigation receiver assembly
HILUX_TGN26 RM000003O1L003X.html
Power does not turn off (screen remains on).
Proceed to "Navigation Receiver Assembly Power Source Circuit"
HILUX_TGN26 RM000003RL400EX.html
Replace navigation receiver assembly
HILUX_TGN26 RM000003O1L003X.html
Panel switches do not function.
Proceed to "Panel Switches do not Function"
HILUX_TGN26 RM000000PN80EGX.html
Proceed to "Navigation Receiver Assembly Power Source Circuit"
HILUX_TGN26 RM000003RL400EX.html
Replace navigation receiver assembly
HILUX_TGN26 RM000003O1L003X.html
Touch panel switch does not function.
Proceed to "Touch Panel Switch does not Function"
HILUX_TGN26 RM000000PN80EGX.html
Proceed to "Navigation Receiver Assembly Power Source Circuit"
HILUX_TGN26 RM000003RL400EX.html
Replace navigation receiver assembly
HILUX_TGN26 RM000003O1L003X.html
Screen is distorted.
Proceed to "Navigation Receiver Assembly Power Source Circuit"
HILUX_TGN26 RM000003RL400EX.html
Replace navigation receiver assembly
HILUX_TGN26 RM000003O1L003X.html
Screen flicker or color distortion.
Proceed to "Screen Flicker or Color Distortion"
HILUX_TGN26 RM000000POJ0HEX.html
Replace navigation receiver assembly
HILUX_TGN26 RM000003O1L003X.html
Navigation function switches can be operated while vehicle running.
Proceed to "Vehicle Speed Signal Circuit"
HILUX_TGN26 RM000002UD707AX.html

Navigation Function
Symptom
Suspected Area
See page
SD card cannot be inserted.
Check the SD card slot
-
Replace navigation receiver assembly
HILUX_TGN26 RM000003O1L003X.html
SD card cannot be ejected.
Check the SD card slot
-
Replace navigation receiver assembly
HILUX_TGN26 RM000003O1L003X.html
Vehicle position mark deviates greatly.
Proceed to "Vehicle Position Mark Deviates Greatly"
HILUX_TGN26 RM000000POE0EBX.html
Replace navigation antenna assembly*1
HILUX_TGN26 RM000003O1I003X.html
Replace instrument panel integration antenna assembly*2
Refer to Service Bulletin
Replace navigation receiver assembly
HILUX_TGN26 RM000003O1L003X.html
Cursor or map rotates when vehicle is stopped.
Proceed to "Cursor or Map Rotates when Vehicle is Stopped"
HILUX_TGN26 RM000000POD0CGX.html
Replace navigation receiver assembly
HILUX_TGN26 RM000003O1L003X.html
Vehicle position mark is not updated.
Proceed to "Vehicle Position Mark is not Updated"
HILUX_TGN26 RM000000POC0DSX.html
SD card (map data)
-
Replace navigation receiver assembly
HILUX_TGN26 RM000003O1L003X.html
Current position display does not appear.
Proceed to "Current Position Display does not Appear"
HILUX_TGN26 RM000000POF0BHX.html
SD card (map data)
-
Replace navigation antenna assembly*1
HILUX_TGN26 RM000003O1I003X.html
Replace instrument panel integration antenna assembly*2
Refer to Service Bulletin
Replace navigation receiver assembly
HILUX_TGN26 RM000003O1L003X.html
GPS mark is not displayed.
Proceed to "GPS Mark is not Displayed"
HILUX_TGN26 RM000000PN60EEX.html
Replace navigation antenna assembly*1
HILUX_TGN26 RM000003O1I003X.html
Replace instrument panel integration antenna assembly*2
Refer to Service Bulletin
Replace navigation receiver assembly
HILUX_TGN26 RM000003O1L003X.html
Voice guidance does not function.
Proceed to "Voice Guidance does not Function"
HILUX_TGN26 RM000000PNM0D3X.html
SD card (map data)
-
Replace navigation receiver assembly
HILUX_TGN26 RM000003O1L003X.html
Map display is incomplete.
Proceed to "Map Display Incomplete"
HILUX_TGN26 RM000000POG0C2X.html
SD card (map data)
-
Replace navigation receiver assembly
HILUX_TGN26 RM000003O1L003X.html
Route cannot be calculated.
Proceed to "Route cannot be Calculated"
HILUX_TGN26 RM000000PNN0EEX.html
SD card (map data)
-
Replace navigation receiver assembly
HILUX_TGN26 RM000003O1L003X.html
Speed signal does not change in navigation check mode.
Proceed to "Vehicle Speed Signal Circuit"
HILUX_TGN26 RM000002UD707AX.html
Reverse signal does not change in navigation check mode.
Proceed to "Reverse Signal Circuit"
HILUX_TGN26 RM000003YLU00PX.html
  1. *1: w/o Blocking System
  2. *2: w/ Blocking System

Audio Function
Symptom
Suspected Area
See page
No sound can be heard from speakers (audio is mute).
Proceed to "No Sound can be Heard from Speakers"
HILUX_TGN26 RM0000020N806GX.html
Proceed to "Speaker Circuit"
HILUX_TGN26 RM000001XJI06IX.html
Replace navigation receiver assembly
HILUX_TGN26 RM000003O1L003X.html
Radio broadcast cannot be received or poor reception.
Proceed to "Radio Broadcast cannot be Received or Poor Reception"
HILUX_TGN26 RM0000012CN0IBX.html
Replace navigation receiver assembly
HILUX_TGN26 RM000003O1L003X.html
CD cannot be inserted/played or CD is ejected right after insertion.
Proceed to "CD cannot be Inserted / Played or CD is Ejected Right After Insertion"
HILUX_TGN26 RM0000020N406CX.html
Replace navigation receiver assembly
HILUX_TGN26 RM000003O1L003X.html
CD cannot be ejected.
Proceed to "CD cannot be Ejected"
HILUX_TGN26 RM0000020N5065X.html
Replace navigation receiver assembly
HILUX_TGN26 RM000003O1L003X.html
CD sound skips.
Proceed to "CD Sound Skips"
HILUX_TGN26 RM0000020N306EX.html
Replace navigation receiver assembly
HILUX_TGN26 RM000003O1L003X.html
Abnormal noise occurs.
Proceed to "Noise Occurs"
HILUX_TGN26 RM000000NL50KKX.html
Replace navigation receiver assembly
HILUX_TGN26 RM000003O1L003X.html
Sound quality is bad only when CD is played (volume is too low).
Proceed to "Sound Quality is Bad Only when CD is Played (Volume is Too Low)"
HILUX_TGN26 RM0000012CB0EPX.html
External device sound cannot be heard or sound quality bad (stereo jack is used).
Proceed to "Sound Signal Circuit between Navigation Receiver Assembly and Stereo Jack Adapter"
HILUX_TGN26 RM000001ZYU0DPX.html
Replace No. 1 stereo jack adapter assembly
HILUX_TGN26 RM000003AWF025X.html
Proceed to "Navigation Receiver Assembly Power Source Circuit"
HILUX_TGN26 RM000003RL400EX.html
Replace navigation receiver assembly
HILUX_TGN26 RM000003O1L003X.html
"AUX" is not displayed on system check mode screen.
Proceed to "Sound Signal Circuit between Navigation Receiver Assembly and Stereo Jack Adapter"
HILUX_TGN26 RM000001ZYU0DPX.html
Replace navigation receiver assembly
HILUX_TGN26 RM000003O1L003X.html

Steering Pad Switch Function
Symptom
Suspected Area
See page
The system cannot be operated by the steering pad switch.
Proceed to "Steering Pad Switch Circuit"
HILUX_TGN26 RM0000012CK0CXX.html
Replace navigation receiver assembly
HILUX_TGN26 RM000003O1L003X.html
Illumination for steering pad switch does not come on with tail switch on.
Proceed to "Illumination Circuit"
HILUX_TGN26 RM0000012CG0FXX.html
Replace navigation receiver assembly
HILUX_TGN26 RM000003O1L003X.html

"Bluetooth" Function
Symptom
Suspected Area
See page
Cellular phone registration failure, phone directory transfer failure.
Proceed to "Cellular Phone Registration Failure, Phone Directory Transfer Failure"
HILUX_TGN26 RM0000011FD0J5X.html
Cellular phone cannot send/receive.
Proceed to "Cellular Phone cannot Send/Receive"
HILUX_TGN26 RM000000POK0JTX.html
Proceed to "Steering Pad Switch Circuit"
HILUX_TGN26 RM0000012CK0CXX.html
Replace navigation receiver assembly
HILUX_TGN26 RM000003O1L003X.html
Cannot call in a certain place.
Proceed to "Cannot Call in a Certain Place"
HILUX_TGN26 RM000000PO90EZX.html
The other caller's voice cannot be heard, is too quiet, or distorted.
Proceed to "The Other Caller's Voice cannot be Heard, is too Quiet, or Distorted"
HILUX_TGN26 RM0000014SU0MRX.html
Replace navigation receiver assembly
HILUX_TGN26 RM000003O1L003X.html
The other caller cannot hear your voice, or your voice is too quiet or distorted.
Proceed to "The Other Caller cannot Hear Your Voice, or Your Voice is too Quiet or Distorted"
HILUX_TGN26 RM0000014SV0MTX.html
Proceed to "Microphone Circuit between Microphone and Navigation Receiver Assembly"
HILUX_TGN26 RM000003V7I00RX.html
Replace map light assembly
HILUX_TGN26 RM000003YO900RX.html
Replace telephone microphone assembly
HILUX_TGN26 RM000002LJJ028X.html
Replace navigation receiver assembly
HILUX_TGN26 RM000003O1L003X.html

"Bluetooth" Audio Function
Symptom
Suspected Area
See page
Portable player cannot be registered.
Proceed to "Portable Player cannot be Registered"
HILUX_TGN26 RM000003VA900KX.html
Replace navigation receiver assembly
HILUX_TGN26 RM000003O1L003X.html
Portable player cannot be connected manually/automatically.
Proceed to "Portable Player cannot be Registered"
HILUX_TGN26 RM000003VA900KX.html
Proceed to "Portable Player cannot be Connected Manually/Automatically"
HILUX_TGN26 RM000003VA800LX.html
Replace navigation receiver assembly
HILUX_TGN26 RM000003O1L003X.html
Cellular phone with portable audio function cannot be recognized as "Bluetooth" audio device even when connected using "Bluetooth".
Proceed to "Portable Player cannot be Registered"
HILUX_TGN26 RM000003VA900KX.html
Proceed to "Portable Player cannot be Connected Manually/Automatically"
HILUX_TGN26 RM000003VA800LX.html
Replace navigation receiver assembly
HILUX_TGN26 RM000003O1L003X.html
Sound of portable player cannot be heard from speakers, or sound is low.
Proceed to "Sound of Portable Player cannot be Heard from Speakers or Sound is Low"
HILUX_TGN26 RM000003VC500LX.html
Replace navigation receiver assembly
HILUX_TGN26 RM000003O1L003X.html
Portable player does not play even after "Bluetooth" audio mode is selected.
Proceed to "Does not Play even after Bluetooth Audio Mode is Selected"
HILUX_TGN26 RM000003VA700LX.html
Replace navigation receiver assembly
HILUX_TGN26 RM000003O1L003X.html
Portable player does not play.
Proceed to "Does not Play even after Bluetooth Audio Mode is Selected"
HILUX_TGN26 RM000003VA700LX.html
Replace navigation receiver assembly
HILUX_TGN26 RM000003O1L003X.html
Track information such as track number, track name and elapsed play time is not displayed.
Proceed to "Portable Player cannot be Operated Using In-vehicle Device or Track Information is not Displayed on In-vehicle Device"
HILUX_TGN26 RM000003VC600LX.html
Replace navigation receiver assembly
HILUX_TGN26 RM000003O1L003X.html
Operation switches for portable player such as play, pause, repeat, random and scan are not displayed.
Proceed to "Portable Player cannot be Operated Using In-vehicle Device or Track Information is not Displayed on In-vehicle Device"
HILUX_TGN26 RM000003VC600LX.html
Replace navigation receiver assembly
HILUX_TGN26 RM000003O1L003X.html
Battery condition of portable player is not displayed.
Proceed to "Portable Player cannot be Operated Using In-vehicle Device or Track Information is not Displayed on In-vehicle Device"
HILUX_TGN26 RM000003VC600LX.html
Replace navigation receiver assembly
HILUX_TGN26 RM000003O1L003X.html
"Bluetooth" signal condition is not displayed.
Proceed to "Portable Player cannot be Operated Using In-vehicle Device or Track Information is not Displayed on In-vehicle Device"
HILUX_TGN26 RM000003VC600LX.html
Replace navigation receiver assembly
HILUX_TGN26 RM000003O1L003X.html
Portable player cannot pause, select file, fast forward, fast rewind, random play or scan.
Proceed to "Portable Player cannot be Operated Using In-vehicle Device or Track Information is not Displayed on In-vehicle Device"
HILUX_TGN26 RM000003VC600LX.html
Replace navigation receiver assembly
HILUX_TGN26 RM000003O1L003X.html
Noise occurs or sound skips when portable player plays.
Proceed to "Noise Occurs or Sound Skips when Portable Player Plays"
HILUX_TGN26 RM000003VC700LX.html
Replace navigation receiver assembly
HILUX_TGN26 RM000003O1L003X.html
Registered device cannot be deleted.
Proceed to "Registered Device cannot be Deleted"
HILUX_TGN26 RM000003VC400KX.html
Replace navigation receiver assembly
HILUX_TGN26 RM000003O1L003X.html

USB Audio System Function
Symptom
Suspected Area
See page
USB audio sound cannot be heard or sound quality is bad (stereo jack is used).
Proceed to "Sound Signal Circuit between Navigation Receiver Assembly and Stereo Jack Adapter"
HILUX_TGN26 RM000001ZYU0DPX.html
Replace No. 1 stereo jack adapter assembly
HILUX_TGN26 RM000003AWF025X.html
Replace navigation receiver assembly
HILUX_TGN26 RM000003O1L003X.html
USB device or "iPod" is not recognized.
Proceed to "USB Audio System Recognition/Play Error"
HILUX_TGN26 RM000003YYX0CCX.html
Proceed to "Sound Signal Circuit between Navigation Receiver Assembly and Stereo Jack Adapter"
HILUX_TGN26 RM000001ZYU0DPX.html
Replace No. 1 stereo jack adapter assembly
HILUX_TGN26 RM000003AWF025X.html
Replace navigation receiver assembly
HILUX_TGN26 RM000003O1L003X.html
Track information such as track, artist and album names are not displayed.
Proceed to "USB Audio System Recognition/Play Error"
HILUX_TGN26 RM000003YYX0CCX.html
Proceed to "Sound Signal Circuit between Navigation Receiver Assembly and Stereo Jack Adapter"
HILUX_TGN26 RM000001ZYU0DPX.html
Replace No. 1 stereo jack adapter assembly
HILUX_TGN26 RM000003AWF025X.html
Replace navigation receiver assembly
HILUX_TGN26 RM000003O1L003X.html
USB device or "iPod" is recognized but cannot play, or can play but not in a sorted order.
Proceed to "USB Audio System Recognition/Play Error"
HILUX_TGN26 RM000003YYX0CCX.html
Proceed to "Sound Signal Circuit between Navigation Receiver Assembly and Stereo Jack Adapter"
HILUX_TGN26 RM000001ZYU0DPX.html
Replace No. 1 stereo jack adapter assembly
HILUX_TGN26 RM000003AWF025X.html
Replace navigation receiver assembly
HILUX_TGN26 RM000003O1L003X.html
USB device or "iPod" cannot charge.
Proceed to "Navigation Receiver Assembly Power Source Circuit"
HILUX_TGN26 RM000003RL400EX.html
Proceed to "USB Device or "iPod" cannot Charge"
HILUX_TGN26 RM0000043OH00MX.html
Replace navigation receiver assembly
HILUX_TGN26 RM000003O1L003X.html
Album cover art cannot be displayed.
Check that display cover art on the "iPod" Settings screen is set to on
-
Check that a JPEG file is used for the cover art
-