Navigation System Problem Symptoms Table

Audio Visual Telematics. Corolla. Zre142 Aze141
Navigation Multi Info Display. Corolla. Zre142 Aze141

Navigation System -- Problem Symptoms Table


NOTICE:
After replacing the radio and display receiver assembly of vehicles subscribed to pay-type satellite radio broadcasts, XM radio ID registration is necessary (w/ SDARS System).
HINT:
  1. Use the table below to help determine the cause of problem symptoms. If multiple suspected areas are listed, the potential causes of the symptoms are listed in order of probability in the "Suspected Area" column of the table. Check each symptom by checking the suspected areas in the order they are listed. Replace parts as necessary.
  2. Inspect the fuses and relays related to this system before inspecting the suspected areas below.

Display Function
Symptom
Suspected Area
See page
Pressing power switch does not turn on system
Proceed to "Radio Receiver Power Source Circuit"
COROLLA_ZRE142 RM000002NNF0DIX.html
Radio and display receiver assembly
COROLLA_ZRE142 RM000002XAJ01EX.html
Black screen (No image appears on navigation/audio screen)
Proceed to "Black Screen"
COROLLA_ZRE142 RM0000020RR0GPX.html
Proceed to "Display Signal Circuit between Radio Receiver and Extension Module"*1
COROLLA_ZRE142 RM0000020QF045X.html
Extension module
COROLLA_ZRE142 RM000002XAJ01FX.html
Radio and display receiver assembly
COROLLA_ZRE142 RM000002XAJ01EX.html
Display does not dim (does not change to night screen) with tail switch on
Proceed to "Display does not Dim when Light Control Switch is Turned ON"
COROLLA_ZRE142 RM000000PNK0ICX.html
Proceed to "Illumination Circuit"
COROLLA_ZRE142 RM0000012CG0KLX.html
Radio and display receiver assembly
COROLLA_ZRE142 RM000002XAJ01EX.html
Extension module
COROLLA_ZRE142 RM000002XAJ01FX.html
Power does not turn off (Screen remains on)
Proceed to "Radio Receiver Power Source Circuit"
COROLLA_ZRE142 RM000002NNF0DIX.html
Radio and display receiver assembly
COROLLA_ZRE142 RM000002XAJ01EX.html
Screen is distorted
Proceed to "Radio Receiver Power Source Circuit"
COROLLA_ZRE142 RM000002NNF0DIX.html
Proceed to "Display Signal Circuit between Radio Receiver and Extension Module"*1
COROLLA_ZRE142 RM0000020QF045X.html
Extension module
COROLLA_ZRE142 RM000002XAJ01FX.html
Radio and display receiver assembly
COROLLA_ZRE142 RM000002XAJ01EX.html
Screen flicker or color distortion
Proceed to "Screen Flicker or Color Distortion"
COROLLA_ZRE142 RM000000POJ0L4X.html
Proceed to "Radio Receiver Power Source Circuit"
COROLLA_ZRE142 RM000002NNF0DIX.html
Proceed to "Display Signal Circuit between Radio Receiver and Extension Module"*1
COROLLA_ZRE142 RM0000020QF045X.html
Extension module
COROLLA_ZRE142 RM000002XAJ01FX.html
Radio and display receiver assembly
COROLLA_ZRE142 RM000002XAJ01EX.html
  1. *1: Before proceeding with the following procedure, activate and deactivate diagnostic mode by operating the panel switch. This will correct the display signal.

Panel Switch and Touch Switch Function
Symptom
Suspected Area
See page
Illumination for panel switches does not come on with tail switch on
Proceed to "Illumination for Panel Switch does not Come on with Tail Switch ON"
COROLLA_ZRE142 RM000000PNJ0GAX.html
Proceed to "Illumination Circuit"
COROLLA_ZRE142 RM0000012CG0KLX.html
Radio and display receiver assembly
COROLLA_ZRE142 RM000002XAJ01EX.html
Panel switches do not function
Proceed to "Panel Switches do not Function"
COROLLA_ZRE142 RM000000PN80I0X.html
Proceed to "Radio Receiver Power Source Circuit"
COROLLA_ZRE142 RM000002NNF0DIX.html
Radio and display receiver assembly
COROLLA_ZRE142 RM000002XAJ01EX.html
Extension module
COROLLA_ZRE142 RM000002XAJ01FX.html
Touch panel switch does not function
Proceed to "Touch Panel Switch does not Function"
COROLLA_ZRE142 RM000000PNL0FVX.html
Proceed to "Radio Receiver Power Source Circuit"
COROLLA_ZRE142 RM000002NNF0DIX.html
Radio and display receiver assembly
COROLLA_ZRE142 RM000002XAJ01EX.html
Extension module
COROLLA_ZRE142 RM000002XAJ01FX.html
Navigation function switches can be operated while vehicle is driving
Proceed to "Parking Brake Switch Circuit"
COROLLA_ZRE142 RM0000011F30HDX.html
Proceed to "Vehicle Speed Signal Circuit between Radio Receiver and Extension Module"
COROLLA_ZRE142 RM000001ZYU0H7X.html
Proceed to "Vehicle Speed Signal Circuit between Radio Receiver and Combination Meter"
COROLLA_ZRE142 RM000002NNE0QPX.html
Extension module
COROLLA_ZRE142 RM000002XAJ01FX.html
Radio and display receiver assembly
COROLLA_ZRE142 RM000002XAJ01EX.html

Steering Pad Switch Function
Symptom
Suspected Area
See page
System cannot be operated by steering pad switch
Proceed to "Panel Switches do not Function"
COROLLA_ZRE142 RM000000PN80I0X.html
Proceed to "Steering Pad Switch Circuit"
COROLLA_ZRE142 RM0000012CK0H1X.html
Radio and display receiver assembly
COROLLA_ZRE142 RM000002XAJ01EX.html
Illumination for steering pad switch does not come on with tail switch on
Proceed to "Illumination Circuit"
COROLLA_ZRE142 RM0000012CG0KLX.html

Picture Slide Show Function
Symptom
Suspected Area
See page
Image data in USB device cannot be displayed
Check that the file extension of the data is JPG or JPEG
-
Check that the file name is 32 characters or less and available language is used
-
Check that the image data size is 10 MB or less
-
Check that the file system of the USB device is FAT16 or FAT32
-
Proceed to "USB Audio System Recognition/Play Error"
COROLLA_ZRE142 RM000003YYX0GOX.html
Proceed to "Display Signal Circuit between Radio Receiver and Extension Module"*1
COROLLA_ZRE142 RM0000020QF045X.html
No. 1 stereo jack adapter assembly
COROLLA_ZRE142 RM000003FUD008X.html
Extension module
COROLLA_ZRE142 RM000002XAJ01FX.html
Radio and display receiver assembly
COROLLA_ZRE142 RM000002XAJ01EX.html
Message indicating that USB device cannot be accessed is displayed
Check that the USB device has not been disconnected while the extension module is recognizing it
-
Proceed to "USB Audio System Recognition/Play Error"
COROLLA_ZRE142 RM000003YYX0GOX.html
No. 1 stereo jack adapter assembly
COROLLA_ZRE142 RM000003FUD008X.html
Extension module
COROLLA_ZRE142 RM000002XAJ01FX.html
  1. *1: Before proceeding with the following procedure, activate and deactivate diagnostic mode by operating the panel switch. This will correct the display signal.

Navigation Function
Symptom
Suspected Area
See page
Vehicle position mark deviates
Proceed to "Vehicle Position Mark Deviates Greatly"
COROLLA_ZRE142 RM000000POE0FLX.html
Navigation antenna assembly
COROLLA_ZRE142 RM000002XBU00JX.html
Extension module
COROLLA_ZRE142 RM000002XAJ01FX.html
Vehicle position mark deviates from correct position and does not return to correct position
Proceed to "Vehicle Position Mark Deviates Greatly"
COROLLA_ZRE142 RM000000POE0FLX.html
Navigation antenna assembly
COROLLA_ZRE142 RM000002XBU00JX.html
Extension module
COROLLA_ZRE142 RM000002XAJ01FX.html
Vehicle position mark moves slow or fast
Proceed to "Vehicle Position Mark Deviates Greatly"
COROLLA_ZRE142 RM000000POE0FLX.html
Drive the vehicle for sensor learning (At a place where GPS signals can be received, drive the vehicle clockwise and counterclockwise in at least a 200 meter square 2 times or more)
-
Navigation antenna assembly
COROLLA_ZRE142 RM000002XBU00JX.html
Extension module
COROLLA_ZRE142 RM000002XAJ01FX.html
Cursor or map rotates when vehicle is stopped
Proceed to "Cursor or Map Rotates when Vehicle Stopped"
COROLLA_ZRE142 RM000000POD0EKX.html
Extension module
COROLLA_ZRE142 RM000002XAJ01FX.html
Vehicle position mark moves in the opposite direction to the vehicle
Proceed to "Cursor or Map Rotates when Vehicle Stopped"
COROLLA_ZRE142 RM000000POD0EKX.html
Proceed to "Reverse Signal Circuit"
COROLLA_ZRE142 RM0000020O10EOX.html
Extension module
COROLLA_ZRE142 RM000002XAJ01FX.html
Vehicle position mark is not updated
Extension module
COROLLA_ZRE142 RM000002XAJ01FX.html
Current position display does not appear
Navigation antenna assembly
COROLLA_ZRE142 RM000002XBU00JX.html
Extension module
COROLLA_ZRE142 RM000002XAJ01FX.html
Voice guidance does not function
Proceed to "Voice Guidance does not Function"
COROLLA_ZRE142 RM000000PNM0GBX.html
Proceed to "Mute Signal Circuit between Radio Receiver and Extension Module"
COROLLA_ZRE142 RM0000014OW07KX.html
Proceed to "Navigation Voice Circuit between Radio Receiver and Extension Module"
COROLLA_ZRE142 RM0000020QC02ZX.html
Proceed to "Speaker Circuit"
COROLLA_ZRE142 RM0000012CL0FZX.html
Extension module
COROLLA_ZRE142 RM000002XAJ01FX.html
Radio and display receiver assembly
COROLLA_ZRE142 RM000002XAJ01EX.html
Map display is incomplete
Proceed to "Map Display Incomplete"
COROLLA_ZRE142 RM000000POG0CZX.html
Proceed to "Display Signal Circuit between Radio Receiver and Extension Module"*1
COROLLA_ZRE142 RM0000020QF045X.html
Extension module
COROLLA_ZRE142 RM000002XAJ01FX.html
Radio and display receiver assembly
COROLLA_ZRE142 RM000002XAJ01EX.html
Route cannot be calculated
Proceed to "Route cannot be Calculated"
COROLLA_ZRE142 RM000000PNN0GIX.html
Extension module
COROLLA_ZRE142 RM000002XAJ01FX.html
Extension module cannot record memory point registration or each item setting
Extension module
COROLLA_ZRE142 RM000002XAJ01FX.html
Reverse signal does not change in vehicle signal check mode
Proceed to "Reverse Signal Circuit"
COROLLA_ZRE142 RM0000020O10EOX.html
Radio and display receiver assembly
COROLLA_ZRE142 RM000002XAJ01EX.html
Parking brake switch signal does not change in vehicle signal check mode
Proceed to "Parking Brake Switch Circuit"
COROLLA_ZRE142 RM0000011F30HDX.html
Radio and display receiver assembly
COROLLA_ZRE142 RM000002XAJ01EX.html
  1. *1: Before proceeding with the following procedure, activate and deactivate diagnostic mode by operating the panel switch. This will correct the display signal.

General Audio Function
Symptom
Suspected Area
See page
No sound can be heard from speakers
Proceed to "No Sound can be Heard from Speakers"
COROLLA_ZRE142 RM0000020N808NX.html
Proceed to "Mute Signal Circuit between Radio Receiver and Extension Module"
COROLLA_ZRE142 RM0000014OW07KX.html
Proceed to "Sound Signal Circuit between Radio Receiver and Extension Module"
COROLLA_ZRE142 RM000002U3O0A7X.html
Proceed to "Speaker Circuit"
COROLLA_ZRE142 RM0000012CL0FZX.html
Extension module
COROLLA_ZRE142 RM000002XAJ01FX.html
Radio and display receiver assembly
COROLLA_ZRE142 RM000002XAJ01EX.html
Abnormal noise occurs
Proceed to "Noise Occurs"
COROLLA_ZRE142 RM000000NL50OUX.html
Extension module
COROLLA_ZRE142 RM000002XAJ01FX.html
Radio and display receiver assembly
COROLLA_ZRE142 RM000002XAJ01EX.html
Sound quality is bad in all modes (Volume is too low)
Proceed to "Poor Sound Quality in All Modes (Low Volume)"
COROLLA_ZRE142 RM0000020N908OX.html
Proceed to "Mute Signal Circuit between Radio Receiver and Extension Module"
COROLLA_ZRE142 RM0000014OW07KX.html
Proceed to "Sound Signal Circuit between Radio Receiver and Extension Module"
COROLLA_ZRE142 RM000002U3O0A7X.html
Proceed to "Speaker Circuit"
COROLLA_ZRE142 RM0000012CL0FZX.html
Extension module
COROLLA_ZRE142 RM000002XAJ01FX.html
Radio and display receiver assembly
COROLLA_ZRE142 RM000002XAJ01EX.html
ASL does not function
Check that the ASL function is on
-
Proceed to "Vehicle Speed Signal Circuit between Radio Receiver and Combination Meter"
COROLLA_ZRE142 RM000002NNE0QPX.html
Extension module
COROLLA_ZRE142 RM000002XAJ01FX.html
Radio and display receiver assembly
COROLLA_ZRE142 RM000002XAJ01EX.html

FM or AM Radio Function
Symptom
Suspected Area
See page
Radio broadcast cannot be received or poor reception
Proceed to "Radio Broadcast cannot be Received or Poor Reception"
COROLLA_ZRE142 RM0000012CN0M1X.html
Radio broadcast can be received but radio station cannot be displayed (Some radio stations do not provide their name information)
Radio and display receiver assembly
COROLLA_ZRE142 RM000002XAJ01EX.html
Only "HD Radio" stations cannot be heard or selected, or their analog or digital sound cannot be changed
Check the "HD Radio" settings
-
Radio and display receiver assembly
COROLLA_ZRE142 RM000002XAJ01EX.html
"iPod" tagging function cannot be used
Check if a message indicating that the capacity for tag information is full is displayed
-
Proceed to "USB Audio System Recognition/Play Error"
COROLLA_ZRE142 RM000003YYX0GOX.html
No. 1 stereo jack adapter assembly
COROLLA_ZRE142 RM000003FUD008X.html
Extension module
COROLLA_ZRE142 RM000002XAJ01FX.html
Radio and display receiver assembly
COROLLA_ZRE142 RM000002XAJ01EX.html

CD Player Function
Symptom
Suspected Area
See page
CD cannot be inserted/played or CD is ejected right after insertion
Proceed to "CD cannot be Inserted / Played or CD is Ejected Right After Insertion"
COROLLA_ZRE142 RM0000020N407KX.html
CD cannot be ejected
Proceed to "CD cannot be Ejected"
COROLLA_ZRE142 RM0000020N507DX.html
CD sound skips
Proceed to "CD Sound Skips"
COROLLA_ZRE142 RM0000020N307MX.html
Sound quality is bad only when CD is played (Volume is too low)
Proceed to "Sound Quality is Bad Only when CD is Played (Volume is Too Low)"
COROLLA_ZRE142 RM0000012CB0IUX.html

AUX Function
Symptom
Suspected Area
See page
External device sound cannot be heard or sound quality is bad (Stereo jack is used)
Proceed to "Sound Signal Circuit between Radio Receiver and Stereo Jack Adapter"
COROLLA_ZRE142 RM0000020QE09BX.html
No. 1 stereo jack adapter assembly
COROLLA_ZRE142 RM000003FUD008X.html
Radio and display receiver assembly
COROLLA_ZRE142 RM000002XAJ01EX.html
"AUX" is not displayed on system check mode screen
Proceed to "Sound Signal Circuit between Radio Receiver and Stereo Jack Adapter"
COROLLA_ZRE142 RM0000020QE09BX.html
No. 1 stereo jack adapter assembly
COROLLA_ZRE142 RM000003FUD008X.html
Radio and display receiver assembly
COROLLA_ZRE142 RM000002XAJ01EX.html

Voice Recognition Function
Symptom
Suspected Area
See page
Voice menu screen is not displayed (Voice recognition function does not turn on)
Check if the voice recognition prompts function is "On"
-
Proceed to "Panel Switches do not Function"
COROLLA_ZRE142 RM000000PN80I0X.html
Proceed to "Steering Pad Switch Circuit"
COROLLA_ZRE142 RM0000012CK0H1X.html
Radio and display receiver assembly
COROLLA_ZRE142 RM000002XAJ01EX.html
When voice recognition switch is pressed, a short beep is emitted but voice cannot be recognized properly
Proceed to "Voice is not Recognized"
COROLLA_ZRE142 RM000000PO60G4X.html
Proceed to "Microphone Circuit between Radio Receiver and Extension Module"
COROLLA_ZRE142 RM000003U0G01PX.html
Proceed to "Microphone Circuit between Microphone and Radio Receiver"
COROLLA_ZRE142 RM000002NND0HCX.html
Telephone microphone assembly
COROLLA_ZRE142 RM000001Q0103IX.html
Extension module
COROLLA_ZRE142 RM000002XAJ01FX.html
Radio and display receiver assembly
COROLLA_ZRE142 RM000002XAJ01EX.html

"Bluetooth" Hands-free Function
Symptom
Suspected Area
See page
Bluetooth is inoperative
Proceed to "Microphone Circuit between Radio Receiver and Extension Module"
COROLLA_ZRE142 RM000003U0G01PX.html
Proceed to "Microphone Circuit between Microphone and Radio Receiver"
COROLLA_ZRE142 RM000002NND0HCX.html
Telephone microphone assembly
COROLLA_ZRE142 RM000001Q0103IX.html
Extension module
COROLLA_ZRE142 RM000002XAJ01FX.html
Radio and display receiver assembly
COROLLA_ZRE142 RM000002XAJ01EX.html
Cellular phone registration failure
Proceed to "Cellular Phone Registration Failure, Phonebook Transfer Failure"
COROLLA_ZRE142 RM0000011FD0NHX.html
Extension module
COROLLA_ZRE142 RM000002XAJ01FX.html
Radio and display receiver assembly
COROLLA_ZRE142 RM000002XAJ01EX.html
Cellular phone cannot make outgoing/incoming calls or call in a certain place
Proceed to "Cellular Phone cannot Make Outgoing/Incoming Calls"
COROLLA_ZRE142 RM000000POK0O9X.html
Proceed to "Steering Pad Switch Circuit"
COROLLA_ZRE142 RM0000012CK0H1X.html
Extension module
COROLLA_ZRE142 RM000002XAJ01FX.html
Radio and display receiver assembly
COROLLA_ZRE142 RM000002XAJ01EX.html
Message that prompts to check the cellular phone is displayed
Proceed to "Cellular Phone cannot Make Outgoing/Incoming Calls"
COROLLA_ZRE142 RM000000POK0O9X.html
Extension module
COROLLA_ZRE142 RM000002XAJ01FX.html
Phonebook data cannot be transferred manually or automatically
Check the automatically download contact setting
-
When transferring phonebook data, OBEX authentication may be required
Enter "1234" into the "Bluetooth" phone
-
Proceed to "Cellular Phone Registration Failure, Phonebook Transfer Failure"
COROLLA_ZRE142 RM0000011FD0NHX.html
Extension module
COROLLA_ZRE142 RM000002XAJ01FX.html
Volume of other caller's voice is not at an appropriate volume level, there is noise, sound quality is poor or other caller's voice cannot be heard
Proceed to "The Other Caller's Voice cannot be Heard, is too Quiet, or Distorted"
COROLLA_ZRE142 RM0000014SU0R9X.html
Extension module
COROLLA_ZRE142 RM000002XAJ01FX.html
Radio and display receiver assembly
COROLLA_ZRE142 RM000002XAJ01EX.html
Other caller cannot hear your voice at an appropriate volume level, there is noise or an echo, sound quality is poor or other caller cannot hear your voice
Proceed to "The Other Caller cannot Hear Your Voice, or Your Voice is too Quiet or Distorted"
COROLLA_ZRE142 RM0000014SV0RAX.html
Proceed to "Microphone Circuit between Microphone and Radio Receiver"
COROLLA_ZRE142 RM000002NND0HCX.html
Proceed to "Microphone Circuit between Radio Receiver and Extension Module"
COROLLA_ZRE142 RM000003U0G01PX.html
Telephone microphone assembly
COROLLA_ZRE142 RM000001Q0103IX.html
Extension module
COROLLA_ZRE142 RM000002XAJ01FX.html
Radio and display receiver assembly
COROLLA_ZRE142 RM000002XAJ01EX.html
E-mail/SMS cannot be received or sent
Check whether messages can be received/sent using the cellular phone
-
Check that the phone is registered as a hands-free device
-
Check the sending and receiving e-mails/SMS via the navigation system setting
-
Proceed to "Cellular Phone Registration Failure, Phonebook Transfer Failure"
COROLLA_ZRE142 RM0000011FD0NHX.html
Extension module
COROLLA_ZRE142 RM000002XAJ01FX.html
Radio and display receiver assembly
COROLLA_ZRE142 RM000002XAJ01EX.html

"Bluetooth" Audio Function
Symptom
Suspected Area
See page
Portable player cannot be registered
Proceed to "Portable Player cannot be Registered"
COROLLA_ZRE142 RM000003UP10EIX.html
Extension module
COROLLA_ZRE142 RM000002XAJ01FX.html
Radio and display receiver assembly
COROLLA_ZRE142 RM000002XAJ01EX.html
Portable player cannot be connected manually/automatically
Proceed to "Portable Player cannot be Registered"
COROLLA_ZRE142 RM000003UP10EIX.html
Proceed to "Portable Player cannot be Connected Manually/Automatically"
COROLLA_ZRE142 RM000003UOZ0ELX.html
Extension module
COROLLA_ZRE142 RM000002XAJ01FX.html
Radio and display receiver assembly
COROLLA_ZRE142 RM000002XAJ01EX.html
Cellular phone with portable audio function cannot be recognized as "Bluetooth" audio device even when connected using "Bluetooth"
Proceed to "Portable Player cannot be Registered"
COROLLA_ZRE142 RM000003UP10EIX.html
Proceed to "Portable Player cannot be Connected Manually/Automatically"
COROLLA_ZRE142 RM000003UOZ0ELX.html
Extension module
COROLLA_ZRE142 RM000002XAJ01FX.html
Radio and display receiver assembly
COROLLA_ZRE142 RM000002XAJ01EX.html
Sound of portable player cannot be heard from speakers, or sound is low
Proceed to "Sound of Portable Player cannot be Heard from Speakers or Sound is Low"
COROLLA_ZRE142 RM000003UOP0EIX.html
Extension module
COROLLA_ZRE142 RM000002XAJ01FX.html
Radio and display receiver assembly
COROLLA_ZRE142 RM000002XAJ01EX.html
Portable player does not play even after "Bluetooth" audio mode is selected
Proceed to "Does not Play even after Bluetooth Audio Mode is Selected"
COROLLA_ZRE142 RM000003UOQ0EJX.html
Extension module
COROLLA_ZRE142 RM000002XAJ01FX.html
Radio and display receiver assembly
COROLLA_ZRE142 RM000002XAJ01EX.html
Portable player does not play
Proceed to "Does not Play even after Bluetooth Audio Mode is Selected"
COROLLA_ZRE142 RM000003UOQ0EJX.html
Extension module
COROLLA_ZRE142 RM000002XAJ01FX.html
Radio and display receiver assembly
COROLLA_ZRE142 RM000002XAJ01EX.html
Track information such as track number, track name and elapsed play time and playlist is not displayed
Proceed to "Portable Player cannot be Operated Using In-vehicle Device or Track Information is not Displayed on In-vehicle Device"
COROLLA_ZRE142 RM000003UOS0EHX.html
Extension module
COROLLA_ZRE142 RM000002XAJ01FX.html
Radio and display receiver assembly
COROLLA_ZRE142 RM000002XAJ01EX.html
Operation switches for portable player such as play, pause, repeat, random and scan are not displayed
Proceed to "Portable Player cannot be Operated Using In-vehicle Device or Track Information is not Displayed on In-vehicle Device"
COROLLA_ZRE142 RM000003UOS0EHX.html
Extension module
COROLLA_ZRE142 RM000002XAJ01FX.html
Radio and display receiver assembly
COROLLA_ZRE142 RM000002XAJ01EX.html
Battery condition of portable player is not displayed
Proceed to "Portable Player cannot be Operated Using In-vehicle Device or Track Information is not Displayed on In-vehicle Device"
COROLLA_ZRE142 RM000003UOS0EHX.html
Extension module
COROLLA_ZRE142 RM000002XAJ01FX.html
Radio and display receiver assembly
COROLLA_ZRE142 RM000002XAJ01EX.html
"Bluetooth" signal condition is not displayed
Proceed to "Portable Player cannot be Operated Using In-vehicle Device or Track Information is not Displayed on In-vehicle Device"
COROLLA_ZRE142 RM000003UOS0EHX.html
Extension module
COROLLA_ZRE142 RM000002XAJ01FX.html
Radio and display receiver assembly
COROLLA_ZRE142 RM000002XAJ01EX.html
Portable player cannot pause, select file, fast forward, fast rewind, play at random or scan
Proceed to "Portable Player cannot be Operated Using In-vehicle Device or Track Information is not Displayed on In-vehicle Device"
COROLLA_ZRE142 RM000003UOS0EHX.html
Extension module
COROLLA_ZRE142 RM000002XAJ01FX.html
Radio and display receiver assembly
COROLLA_ZRE142 RM000002XAJ01EX.html
Noise occurs or sound skips when portable player plays
Proceed to "Noise Occurs or Sound Skips when Portable Player Plays"
COROLLA_ZRE142 RM000003UOW0EHX.html
Extension module
COROLLA_ZRE142 RM000002XAJ01FX.html
Radio and display receiver assembly
COROLLA_ZRE142 RM000002XAJ01EX.html
Registered device cannot be deleted
Proceed to "Registered Device cannot be Deleted"
COROLLA_ZRE142 RM000003UP00F0X.html
Extension module
COROLLA_ZRE142 RM000002XAJ01FX.html
Radio and display receiver assembly
COROLLA_ZRE142 RM000002XAJ01EX.html

USB Audio System Function
Symptom
Suspected Area
See page
USB audio system sound cannot be heard or sound quality is bad (USB connector is used)
Proceed to "Data Signal Circuit between Stereo Jack Adapter and Extension Module"
COROLLA_ZRE142 RM000001YQ60ABX.html
No. 1 stereo jack adapter assembly
COROLLA_ZRE142 RM000003FUD008X.html
Extension module
COROLLA_ZRE142 RM000002XAJ01FX.html
USB device or "iPod" is not recognized
Proceed to "USB Audio System Recognition/Play Error"
COROLLA_ZRE142 RM000003YYX0GOX.html
Proceed to "Data Signal Circuit between Stereo Jack Adapter and Extension Module"
COROLLA_ZRE142 RM000001YQ60ABX.html
No. 1 stereo jack adapter assembly
COROLLA_ZRE142 RM000003FUD008X.html
Extension module
COROLLA_ZRE142 RM000002XAJ01FX.html
Track information such as track, artist and album names are not displayed
Proceed to "USB Audio System Recognition/Play Error"
COROLLA_ZRE142 RM000003YYX0GOX.html
Proceed to "Data Signal Circuit between Stereo Jack Adapter and Extension Module"
COROLLA_ZRE142 RM000001YQ60ABX.html
No. 1 stereo jack adapter assembly
COROLLA_ZRE142 RM000003FUD008X.html
Extension module
COROLLA_ZRE142 RM000002XAJ01FX.html
USB device or "iPod" is recognized but cannot play nor play in a sorted order
Proceed to "USB Audio System Recognition/Play Error"
COROLLA_ZRE142 RM000003YYX0GOX.html
Proceed to "Data Signal Circuit between Stereo Jack Adapter and Extension Module"
COROLLA_ZRE142 RM000001YQ60ABX.html
No. 1 stereo jack adapter assembly
COROLLA_ZRE142 RM000003FUD008X.html
Extension module
COROLLA_ZRE142 RM000002XAJ01FX.html
Album cover art cannot be displayed
Check that display cover art on the "iPod" Settings screen is set to on
-
Check that a JPEG file is used for the cover art
-
"iPod" battery cannot be charged
Proceed to "USB Audio System Recognition/Play Error"
COROLLA_ZRE142 RM000003YYX0GOX.html
No. 1 stereo jack adapter assembly
COROLLA_ZRE142 RM000003FUD008X.html
Extension module
COROLLA_ZRE142 RM000002XAJ01FX.html

SDARS System Function (w/ SDARS System)
Symptom
Suspected Area
See page
Satellite radio broadcast cannot be received or reception is bad
Proceed to "Satellite Radio Broadcast cannot be Received"
COROLLA_ZRE142 RM000002TSN03AX.html
Radio and display receiver assembly
COROLLA_ZRE142 RM000002XAJ01EX.html
Satellite radio cannot receive pay type broadcasts
Proceed to "Satellite Radio Broadcast cannot be Received"
COROLLA_ZRE142 RM000002TSN03AX.html
Radio and display receiver assembly
COROLLA_ZRE142 RM000002XAJ01EX.html
Satellite radio broadcast cannot be selected or after selecting broadcast, broadcast cannot be added into memory
Proceed to "Satellite Radio Broadcast cannot be Received"
COROLLA_ZRE142 RM000002TSN03AX.html
Proceed to "Satellite Radio Broadcast cannot be Selected or After Selecting Broadcast, Broadcast cannot be Added into Memory"
COROLLA_ZRE142 RM000002TSO038X.html
Radio and display receiver assembly
COROLLA_ZRE142 RM000002XAJ01EX.html

Entune Function
Symptom
Suspected Area
See page
An Entune system error message is displayed on the screen
Follow on screen instructions
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Proceed to "Confirm Cellular Phone Functionality"
COROLLA_ZRE142 RM000004ZYU011X.html
Proceed to "Confirm Vehicle Headunit Functionality"
COROLLA_ZRE142 RM000004ZYV011X.html
Proceed to "Entune Reset Procedure" in Operation Check
COROLLA_ZRE142 RM000003SKF0AEX.html
Extension module
COROLLA_ZRE142 RM000002XAJ01FX.html
Entune apps and services are not operating as expected
Proceed to "Confirm Cellular Phone Functionality"
COROLLA_ZRE142 RM000004ZYU011X.html
Proceed to "Confirm Vehicle Headunit Functionality"
COROLLA_ZRE142 RM000004ZYV011X.html
Proceed to "Entune Reset Procedure" in Operation Check
COROLLA_ZRE142 RM000003SKF0AEX.html
Extension module
COROLLA_ZRE142 RM000002XAJ01FX.html
Entune voice recognition is not possible (Voice recognition on the navigation system is normal)
Proceed to "Confirm Cellular Phone Functionality"
COROLLA_ZRE142 RM000004ZYU011X.html
Proceed to "Confirm Vehicle Headunit Functionality"
COROLLA_ZRE142 RM000004ZYV011X.html
Proceed to "Entune Reset Procedure" in Operation Check
COROLLA_ZRE142 RM000003SKF0AEX.html
Extension module
COROLLA_ZRE142 RM000002XAJ01FX.html
Poor sound quality of Entune system
Confirm that cellular phone handset volume is turned up
-
Confirm that adequate signal is maintained during driving
-
Proceed to "Confirm Cellular Phone Functionality"
COROLLA_ZRE142 RM000004ZYU011X.html
Proceed to "Confirm Vehicle Headunit Functionality"
COROLLA_ZRE142 RM000004ZYV011X.html
Proceed to "Entune Reset Procedure" in Operation Check
COROLLA_ZRE142 RM000003SKF0AEX.html
Extension module
COROLLA_ZRE142 RM000002XAJ01FX.html