Telematics System How To Proceed With Troubleshooting

Audio Visual Telematics. Land Cruiser. Urj200, 202 Grj200 Vdj200
Telematics. Land Cruiser. Urj200, 202 Grj200 Vdj200

  1. VEHICLE BROUGHT TO WORKSHOP

  2. CHECK PROBLEM SYMPTOM

  3. INSPECT BATTERY VOLTAGE

  4. CHECK CAN COMMUNICATION SYSTEM*

  5. PROBLEM SYMPTOMS TABLE

  6. PERFORM TROUBLESHOOTING BASED ON MALFUNCTION SYMPTOM

  7. CHECK CIRCUIT

  8. PERFORM CONFIRMATION TEST

Telematics System -- How To Proceed With Troubleshooting


HINT:
  1. Use the following procedure to troubleshoot the telematics system.
  2. *: Use the GTS.


1.VEHICLE BROUGHT TO WORKSHOP

    NEXT


    2.CHECK PROBLEM SYMPTOM

    1. The telematics system provides a variety of functions. Therefore, it is important to identify whether a malfunction is related to the communication system, including radio wave signal conditions, or any other systems. Carefully confirm the conditions that caused the malfunction in order to determine if a temporary problem with the radio wave signal condition caused the malfunction.

      Displayed Message and Problem Symptom
      		Cause
      A message is displayed temporarily indicating to try again after moving the vehicle because the center cannot be accessed and the screen cannot be displayed, due to a busy line, etc.
      		This is caused when there is a problem with the radio wave signal conditions or when the base station is busy. This is not a malfunction (inform the customer that this is not a malfunction and ask them to use the system as is).
      A message is displayed temporarily indicating to try again after waiting for a while because the lines are busy
      		This is caused when there is a problem with the radio wave signal conditions or when the base station is busy. This is not a malfunction (inform the customer that this is not a malfunction and ask them to use the system as is).


    NEXT


    3.INSPECT BATTERY VOLTAGE

    1. Measure the battery voltage.

      Standard voltage:
      11 to 14 V
      HINT:
      If the voltage is below 11 V, recharge or replace the battery before proceeding to the next step.

    NEXT


    4.CHECK CAN COMMUNICATION SYSTEM*

    1. Use the GTS to check if the CAN communication system is functioning normally (Click here).

      Result
      Result
      		Proceed to
      CAN communication system DTCs are not output.
      		A
      CAN communication system DTCs are output.
      		B



    		B.
    GO TO CAN COMMUNICATION SYSTEM (Click here)
    A


    5.PROBLEM SYMPTOMS TABLE

    1. Refer to Problem Symptoms Table (Click here).

      Result
      Result
      		Proceed to
      Fault is not listed in Problem Symptoms Table.
      		A
      Fault is listed in Problem Symptoms Table.
      		B

      HINT:
      If the symptom does not recur and no DTCs are output, perform the simulation method (Click here).


    		B.
    Go to step 7
    A


    6.PERFORM TROUBLESHOOTING BASED ON MALFUNCTION SYMPTOM

    1. Refer to Terminals of ECU (Click here).


    NEXT


    7.CHECK CIRCUIT

    1. Adjust, repair or replace as necessary.

      NOTICE:
      Depending on the parts that are replaced during vehicle inspection or maintenance, performing initialization, registration or calibration may be needed. Refer to Precaution for Telematics System (Click here).

    NEXT


    8.PERFORM CONFIRMATION TEST

      NEXT

      END