Audio Visual Telematics. Land Cruiser. Urj200, 202 Grj200 Vdj200
Audio Video. Land Cruiser. Urj200, 202 Grj200 Vdj200
Audio And Visual System (W/ Multi-Display) -- Problem Symptoms Table |
- HINT:
- Use the table below to help determine the cause of problem symptoms. If multiple suspected areas are listed, the potential causes of the symptoms are listed in order of probability in the "Suspected Area" column of the table. Check each symptom by checking the suspected areas in the order they are listed. Replace parts as necessary.
- Inspect the fuses and relays related to this system before inspecting the suspected areas below.
| Symptom | Suspected Area | See page |
| Pressing power switch does not turn on system. | Proceed to "Radio Receiver Power Source Circuit" | Click here |
| Proceed to "Pressing Power Switch does not Turn on System" | Click here | |
| Multi-media module receiver assembly | Click here | |
| Black screen (no image appears on navigation/audio screen). | Proceed to "Black Screen" | Click here |
| Proceed to "Check Software Error History" in Operation Check | Click here | |
| Proceed to "Visual Mute Signal Circuit between Radio Receiver and Multi-display" | Click here | |
| Proceed to "Display Signal Circuit between Multi-display and Radio Receiver" | Click here | |
| Multi-display assembly | Click here | |
| Multi-media module receiver assembly | Click here | |
| Display does not dim (does not change to night screen) with tail switch on. | Confirm that the tail cancel is off. | - |
| Proceed to "Display does not Dim when Light Control Switch is Turned ON" | Click here | |
| Proceed to "Illumination Circuit" | Click here | |
| Multi-display assembly | Click here | |
| Multi-media module receiver assembly | Click here | |
| Power does not turn off (screen remains on). | Proceed to "Radio Receiver Power Source Circuit" | Click here |
| Multi-media module receiver assembly | Click here | |
| Screen is distorted. | Proceed to "Radio Receiver Power Source Circuit" | Click here |
| Multi-display assembly | Click here | |
| Multi-media module receiver assembly | Click here | |
| Screen flicker or color distortion. | Proceed to "Screen Flicker or Color Distortion" | Click here |
| Proceed to "Visual Mute Signal Circuit between Radio Receiver and Multi-display" | Click here | |
| Proceed to "Display Signal Circuit between Multi-display and Radio Receiver" | Click here | |
| Proceed to "Radio Receiver Power Source Circuit" | Click here | |
| Multi-media module receiver assembly | Click here | |
| Parking brake switch signal does not change in vehicle signal check mode. | Parking brake system | Click here |
| Multi-media module receiver assembly | Click here | |
| Reverse signal does not change in vehicle signal check mode. | Check shift indicator display on combination meter assembly | - |
| Multi-media module receiver assembly | Click here |
| Symptom | Suspected Area | See page |
| Illumination for panel switches does not come on with tail switch on. | Proceed to "Illumination for Panel Switch does not Come on with Tail Switch ON" | Click here |
| Proceed to "Illumination Circuit" | Click here | |
| Multi-media module receiver assembly | Click here | |
| Panel switches do not function. | Proceed to "Panel Switches do not Function" | Click here |
| Proceed to "Radio Receiver Power Source Circuit" | Click here | |
| Multi-media module receiver assembly | Click here | |
| Touch panel switch does not function. | Proceed to "Touch Panel Switch does not Function" | Click here |
| Proceed to "Radio Receiver Power Source Circuit" | Click here | |
| Multi-media module receiver assembly | Click here |
| Symptom | Suspected Area | See page |
| System cannot be operated by steering pad switch. | Proceed to "Panel Switches do not Function" | Click here |
| Proceed to "Steering Pad Switch Circuit" | Click here | |
| Multi-media module receiver assembly | Click here | |
| Illumination for steering pad switch does not come on with tail switch on. | Proceed to "Illumination Circuit" | Click here |
| Multi-media module receiver assembly | Click here |
| Symptom | Suspected Area | See page |
| Screen cannot be changed to UIC setting screen. | Multi-media module receiver assembly | Click here |
| Thumbnails for opening image setting or screen off image setting do not update when USB device is connected. | Check that the USB device was not disconnected while transferring an image | - |
| Check that the screen was not changed to another function menu while transferring an image | - | |
| Proceed to "USB Audio System Recognition/Play Error" | Click here | |
| No. 1 stereo jack adapter assembly | Click here | |
| Multi-media module receiver assembly | Click here | |
| Transfer button cannot be pressed. | Check that a USB device is connected | - |
| Check that the USB device is not in use. (USB audio system is playing etc.) | - | |
| Proceed to "USB Audio System Recognition/Play Error" | Click here | |
| No. 1 stereo jack adapter assembly | Click here | |
| Multi-media module receiver assembly | Click here | |
| Image data in USB device cannot be displayed. | Check that the designated folder name is used | - |
| Check that the file extension of the data is JPG or JPEG | - | |
| Check that the file name is 32 characters or less and available language is used | - | |
| Check that the image data size is 10 MB or less. | - | |
| Check that the file system of the USB device is FAT16 or FAT32. | - | |
| Proceed to "USB Audio System Recognition/Play Error" | Click here | |
| No. 1 stereo jack adapter assembly | Click here | |
| Multi-media module receiver assembly | Click here | |
| Set opening image or screen off image is not displayed. | Check if it is the first start-up after disconnecting and reconnecting the +B terminal (reading from the multi-media module receiver assembly may be slow when the system is first starting-up.) | - |
| Set the opening image or screen off image again | - | |
| Multi-media module receiver assembly | Click here | |
| Stored image cannot be deleted. | Multi-media module receiver assembly | Click here |
| Message indicating that USB device cannot be accessed is displayed. | Check that the USB device has not been disconnected while the navigation system is recognizing it | - |
| Proceed to "USB Audio System Recognition/Play Error" | Click here | |
| No. 1 stereo jack adapter assembly | Click here | |
| Multi-media module receiver assembly | Click here | |
| Thumbnail images for opening image or screen off image are not displayed on setting screen. | Check if it is the first start-up after disconnecting and reconnecting the +B terminal (reading from the multi-media module receiver assembly may be slow when the system is first starting-up.) | - |
| Set the opening image or screen off image again. | - | |
| Multi-media module receiver assembly | Click here | |
| Image cannot be set for opening image or screen off image on setting screen. | Set the opening image or screen off image again. | - |
| Multi-media module receiver assembly | Click here |
| Symptom | Suspected Area | See page |
| No sound can be heard from speakers. | Proceed to "No Sound can be Heard from Speakers" | Click here |
| Proceed to "Speaker Circuit" | Click here | |
| Check the "Most Communication Malfunction" is not Output | Click here | |
| Proceed to "AVC-LAN Circuit" | Click here | |
| Proceed to "Stereo Component Amplifier Power Source Circuit" | Click here | |
| Stereo component amplifier assembly | Click here | |
| Multi-media module receiver assembly | Click here | |
| Abnormal noise occurs. | Proceed to "Noise Occurs" | Click here |
| Stereo component amplifier assembly | Click here | |
| Multi-media module receiver assembly | Click here | |
| Sound quality is bad in all modes (volume is too low). | Check that the ASL function is off | - |
| Proceed to "Poor Sound Quality in All Modes (Low Volume)" | Click here | |
| Proceed to "Speaker Circuit" | Click here | |
| Check the "Most Communication Malfunction" is not Output | Click here | |
| Stereo component amplifier assembly | Click here | |
| Multi-media module receiver assembly | Click here | |
| ASL does not function. | Check that the ASL function is on | - |
| Proceed to "Vehicle Speed Signal Circuit between Radio Receiver and Combination Meter" | Click here | |
| Stereo component amplifier assembly | Click here | |
| Multi-media module receiver assembly | Click here | |
| Audio sound is difficult to hear. | Stereo component amplifier assembly | Click here |
| Voice guidance does not function. | Proceed to "Voice Guidance does not Function" | Click here |
| Proceed to "Speaker Circuit" | Click here | |
| Stereo component amplifier assembly | Click here | |
| Multi-media module receiver assembly | Click here | |
| Voice menu screen is not displayed (voice recognition function does not turn on). | Check if the voice recognition prompts function is "On" | - |
| Proceed to "Panel Switches do not Function" | Click here | |
| Proceed to "Steering Pad Switch Circuit" | Click here | |
| Multi-media module receiver assembly | Click here | |
| When voice recognition switch is pressed, a short beep is emitted but voice cannot be recognized properly. | Proceed to "Voice is not Recognized" | Click here |
| Proceed to "Microphone Circuit between Microphone and Radio Receiver" | Click here | |
| Multi-media module receiver assembly | Click here | |
| Customizable parameters cannot be changed (Customizable parameters can be changed by using the GTS). | Multi-media module receiver assembly | Click here |
| Symptom | Suspected Area | See page |
| Radio broadcast cannot be received or poor reception. | Proceed to "Radio Broadcast cannot be Received or Poor Reception" | Click here |
| Radio broadcast can be received but radio station cannot be displayed (some radio stations do not provide their name information). | Multi-media module receiver assembly | Click here |
| Radio broadcast can be displayed but radio broadcast cannot be heard from speakers. | Check the volume settings | - |
| Multi-media module receiver assembly | Click here | |
| Radio broadcast can be received but station list cannot be displayed. | Wait for 120 seconds in radio mode, and select the "Refresh" switch on the station list screen | - |
| Multi-media module receiver assembly | Click here | |
| Radio broadcast can be received but station list cannot be updated. | Select the "Refresh" switch on the station list screen | - |
| Wait for 10 minutes with the engine switch on (ACC), and select the "Refresh" switch on the station list screen again | - | |
| Multi-media module receiver assembly | Click here | |
| After the voice recognition function or hands-free function is turned off, the cache radio does not operate | Check that the cache radio setting is on | - |
| Multi-media module receiver assembly | Click here | |
| When the cache radio is playing, sound is interrupted, sound cannot be heard or sound quality is poor. | Check if similar symptoms occur when receiving conventional FM/AM radio broadcasts | - |
| Check if similar symptoms occur when receiving conventional FM/AM radio broadcasts | - | |
| Move the vehicle to a place where the reception sensitivity is good and check again | - | |
| Multi-media module receiver assembly | Click here | |
| When the cache radio is playing, sound can be heard, but no information is displayed (some radio stations do not provide their name information). | Check if similar symptoms occur when receiving other broadcasts | - |
| Move the vehicle to a place where the reception sensitivity is good and check again | - | |
| Multi-media module receiver assembly | Click here |
| Symptom | Suspected Area | See page |
| Sound cannot be heard/sound quality is poor/loud noise occurs only when DAB function is used (when receiving DAB-TA, sound temporarily may not be heard). | Operate the volume switch and turn up the volume level | - |
| Proceed to "Check DAB Reception" in Operation Check | Click here | |
| Antenna cord sub-assembly | Click here | |
| No. 2 antenna cord sub-assembly | Click here | |
| No. 4 antenna cord sub-assembly | Click here | |
| Quarter window glass | Click here | |
| Multi-media module receiver assembly | Click here | |
| When time shift mode is not selected, DAB-TA cannot be used. | Check if DAB-TA function is set to on | - |
| Check that "TP" icon is displayed on the screen | - | |
| Check if similar symptoms occur with another vehicle | - | |
| Multi-media module receiver assembly | Click here | |
| DAB-DAB Link, DAB-FM Link or Time-Shift cannot be used. | Check if each function is set to on | - |
| Check if similar symptoms occur when receiving other broadcasts | - | |
| Multi-media module receiver assembly | Click here |
| Symptom | Suspected Area | See page |
| Disc cannot be played or player does not function with disc. | Proceed to "Disc Player Outline" in System Description and check if the disc is compatible with the disc player | Click here |
| Proceed to "Check Optical Disc Error History" in Operation Check | Click here | |
| Multi-media module receiver assembly | Click here | |
| Disc cannot be inserted/played or disc is ejected right after insertion. | Proceed to "Check Optical Disc Error History" in Operation Check | Click here |
| Proceed to "Disc cannot be Inserted or is Ejected Right After Insertion" | Click here | |
| Disc cannot be ejected. | Proceed to "Check Optical Disc Error History" in Operation Check | Click here |
| Proceed to "Disc cannot be Ejected" | Click here | |
| Disc sound skips. | Proceed to "Check Optical Disc Error History" in Operation Check | Click here |
| Proceed to "CD/DVD Sound Skips" | Click here | |
| While vehicle is stopped, DVD cannot be viewed even when parking brake is set (parking brake switch is on). | Proceed to "Vehicle Speed Signal Circuit between Radio Receiver and Combination Meter" | Click here |
| Multi-media module receiver assembly | Click here | |
| Screen color is poor only when watching DVD. | Change the color settings on the screen adjustment screen | - |
| Replace the disc with a known good one and check that the malfunction disappears | - | |
| Multi-media module receiver assembly | Click here | |
| Sound quality is bad only when disc is played. (Volume is too low.) | Proceed to "Check Optical Disc Error History" in Operation Check | Click here |
| Proceed to "Sound Quality is Bad Only when Disc is Played (Volume is Too Low)" | Click here | |
| When Disc is playing, some cover art is not displayed. | When a song unregistered to the Gracenote CDDB is playing, its cover art cannot be displayed | - |
| Album cover art cannot be displayed. | Check that Display Cover Art on the CD settings screen is set to on | - |
| Check if similar symptoms occur with another vehicle | - | |
| If an indication to update the Gracenote database appears on the album cover art screen and update data has been downloaded to the multi-media module receiver assembly, update the Gracenote database to the latest version | - | |
| Multi-media module receiver assembly | Click here |
| Symptom | Suspected Area | See page |
| External device sound cannot be heard or sound quality is bad. (No. 1 stereo jack is used.) | Proceed to "Sound Signal Circuit between Radio Receiver and Stereo Jack Adapter" | Click here |
| No. 1 stereo jack adapter assembly | Click here | |
| Multi-media module receiver assembly | Click here | |
| "AUX" is not displayed on system check mode screen. | Proceed to "Sound Signal Circuit between Radio Receiver and Stereo Jack Adapter" | Click here |
| No. 1 stereo jack adapter assembly | Click here | |
| Multi-media module receiver assembly | Click here | |
| Screen is distorted or not displayed only when using the device connected to the No. 1 stereo jack adapter assembly. | Screen is distorted or not displayed only when using the device connected to the No. 1 stereo jack adapter assembly | - |
| Connect a known good device to the No. 1 stereo jack adapter assembly and check if the image is output | - | |
| Connect using a known good cable and check if the image is output | - | |
| Proceed to "Display Signal Circuit between Radio Receiver and Stereo Jack Adapter" | Click here | |
| No. 1 stereo jack adapter assembly | Click here | |
| Multi-media module receiver assembly | Click here |
| Symptom | Suspected Area | See page |
| Voice menu screen is not displayed. (Voice recognition function does not turn on.) | Check if the voice recognition prompts function is "On" | - |
| Proceed to "Panel Switches do not Function" | Click here | |
| Proceed to "Steering Pad Switch Circuit" | Click here | |
| Multi-media module receiver assembly | Click here | |
| When voice recognition switch is pressed, a short beep is emitted but voice cannot be recognized properly. | Proceed to "Voice is not Recognized" | Click here |
| Proceed to "Microphone Circuit between Microphone and Radio Receiver" | Click here | |
| Multi-media module receiver assembly | Click here |
| Symptom | Suspected Area | See page |
| "Bluetooth" is inoperative (In-vehicle device cannot be recognized by the cellular phone) | Proceed to "Cellular Phone Inspection" | Click here |
| Multi-media module receiver assembly | Click here | |
| "Bluetooth" compatible cellular phone cannot be registered. | Proceed to "Cellular Phone Registration Failure" | Click here |
| "Bluetooth" compatible cellular phone cannot be connected. | Check that no other cellular phone is connected as a handsfree device | - |
| Bring the cellular phone near the in-vehicle device and reconnect it | - | |
| Proceed to "Cellular Phone Inspection" | Click here | |
| Multi-media module receiver assembly | Click here | |
| "Bluetooth" compatible cellular phone cannot be connected automatically (can be connected manually). | Check that "Bluetooth" automatic connection setting of the invehicle device is on | - |
| Multi-media module receiver assembly | Click here | |
| "Bluetooth" compatible cellular phone connection is disconnected. | Bring the cellular phone near the in-vehicle device and check if it is reconnected | - |
| Proceed to "Cellular Phone Inspection" | Click here | |
| Multi-media module receiver assembly | Click here | |
| Message that prompts to check the cellular phone is displayed. | Bring the cellular phone near the in-vehicle device and check if it is reconnected | Click here |
| Proceed to "Cellular Phone Inspection" | Click here | |
| Multi-media module receiver assembly | Click here | |
| When the engine switch is turned on (ACC), instructions for checking the connection condition between the in-vehicle device and cellular phone are displayed. | Turn the cellular phone connection conformation display on the in-vehicle device off | - |
| Phonebook data cannot be transferred. | Check that the phonebook automatic transfer setting of the invehicle device is on | - |
| Enter "1234" into the "Bluetooth" phone (when transferring phonebook data, OBEX authentication may be required) | - | |
| Check that no applications on the cellular phone are running | - | |
| If using "Bluetooth" audio function, cancel the "Bluetooth" audio player connection and check the operation | - | |
| Transfer phonebook data manually | - | |
| Proceed to "Cellular Phone Inspection" | Click here | |
| Multi-media module receiver assembly | Click here | |
| Phonebook data is cleared. | Multi-media module receiver assembly | Click here |
| Phonebook data cannot be edited. | Check that the phonebook data automatic transfer setting is off | - |
| Multi-media module receiver assembly | Click here | |
| All the transferred phonebook data is sorted to "Other". | Check that no applications on the cellular phone are operating | - |
| Check that phonebook data in the cellular phone is not stored to the SIM card | - | |
| Proceed to "Cellular Phone Inspection" | Click here | |
| Explain to the customer that all the transferred phonebook data may be stored to "Other" depending on cellular phone | - | |
| Cellular phone cannot make outgoing/ incoming calls. | Move the vehicle into a cellular phone service area, check that the "Bluetooth" device is connected to the vehicle and operate device again | - |
| Check that the cellular phone can make outgoing/incoming calls properly when not connected via "Bluetooth" | - | |
| Proceed to "Cellular Phone Inspection" | Click here | |
| Multi-media module receiver assembly | Click here | |
| Other caller's voice is interrupted by noise or sound quality is poor. | Check the receiving voice volume (if it is too high, voice may sound distorted) | - |
| Make a call with the cellular phone disconnected from "Bluetooth" and check that other caller's voice can be heard clearly | - | |
| Proceed to "Check Hands-free Voice Quality Setting" in Operation Check | Click here | |
| Proceed to "Cellular Phone Inspection" | Click here | |
| Multi-media module receiver assembly | Click here | |
| Other caller's voice cannot be heard. | Check that reception voice volume is not set to minimum | - |
| Make a call with the cellular phone disconnected from "Bluetooth" and check that other caller's voice can be heard clearly | - | |
| Proceed to "Check Hands-free Voice Quality Setting" in Operation Check | Click here | |
| Proceed to "Cellular Phone Inspection" | Click here | |
| Multi-media module receiver assembly | Click here | |
| Caller's voice (your voice) is interrupted by noise or sound quality is poor. | Check the transmitting voice volume (if it is too high, voice may sound distorted) | - |
| Check that nothing can cause noise around the microphone (an outlet of the air conditioning system facing the microphone, wind from an open window, additional devices, etc. may affect noise occurrence) | - | |
| Proceed to "Check Hands-free Voice Quality Setting" in Operation Check. | Click here | |
| Proceed to "Cellular Phone Inspection" | Click here | |
| Proceed to "Microphone Circuit between Microphone and Radio Receiver" | Click here | |
| Other caller cannot hear your voice. | When talking on the cellular phone, check that the mute button is not pressed | - |
| Check that nothing can cause noise around the microphone (an outlet of the air conditioning system facing the microphone, wind from an open window, additional devices, etc. may affect noise occurrence) | - | |
| Proceed to "Check Hands-free Voice Quality Setting" in Operation Check | Click here | |
| Proceed to "Cellular Phone Inspection" | Click here | |
| Proceed to "Microphone Circuit between Microphone and Radio Receiver" | Click here | |
| No notification when a new SMS/MMS/e-mail has been received. | Check the SMS/MMS/e-mail notification settings on the cellular phone and the multi-media module receiver assembly | - |
| Proceed to "Cellular Phone Inspection" | Click here | |
| Multi-media module receiver assembly | Click here | |
| Received SMS/MMS/e-mail cannot be read. | Check the SMS/MMS/e-mail transfer settings on the cellular phone and the multi-media module receiver assembly | - |
| Proceed to "Cellular Phone Inspection" | Click here | |
| Multi-media module receiver assembly | Click here | |
| SMS/MMS/e-mail cannot be replied to. | Move the vehicle into a cellular phone service area, and check the operation of the multi-media module receiver assembly and cellular phone | - |
| Check that the cellular phone can send an SMS/MMS/e-mail | - | |
| Proceed to "Cellular Phone Inspection" | Click here | |
| Multi-media module receiver assembly | Click here |
| Symptom | Suspected Area | See page |
| Portable player cannot be registered. | Proceed to "Portable Player cannot be Registered" | Click here |
| Multi-media module receiver assembly | Click here | |
| Portable player cannot be connected manually/automatically. | Proceed to "Portable Player cannot be Registered" | Click here |
| Proceed to "Portable Player cannot be Connected Manually/Automatically" | Click here | |
| Multi-media module receiver assembly | Click here | |
| Cellular phone with portable audio function cannot be recognized as "Bluetooth" audio device even when connected using "Bluetooth". | Proceed to "Portable Player cannot be Registered" | Click here |
| Proceed to "Portable Player cannot be Connected Manually/Automatically" | Click here | |
| Multi-media module receiver assembly | Click here | |
| Sound of portable player cannot be heard from speakers, or sound is low. | Proceed to "Sound of Portable Player cannot be Heard from Speakers or Sound is Low" | Click here |
| Multi-media module receiver assembly | Click here | |
| Portable player does not play even after "Bluetooth" audio mode is selected. | Proceed to "Does not Play even after Bluetooth Audio Mode is Selected" | Click here |
| Multi-media module receiver assembly | Click here | |
| Portable player does not play. | Proceed to "Does not Play even after Bluetooth Audio Mode is Selected" | Click here |
| Multi-media module receiver assembly | Click here | |
| Track information such as track number, track name, elapsed play time and playlist is not displayed. | Proceed to "Portable Player cannot be Operated Using In-vehicle Device or Track Information is not Displayed on In-vehicle Device" | Click here |
| Multi-media module receiver assembly | Click here | |
| Operation switches for portable player such as play, pause, repeat, random and scan are not displayed. | Proceed to "Portable Player cannot be Operated Using In-vehicle Device or Track Information is not Displayed on In-vehicle Device" | Click here |
| Multi-media module receiver assembly | Click here | |
| Battery condition of portable player is not displayed. | Proceed to "Portable Player cannot be Operated Using In-vehicle Device or Track Information is not Displayed on In-vehicle Device" | Click here |
| Multi-media module receiver assembly | Click here | |
| "Bluetooth" signal condition is not displayed. | Proceed to "Portable Player cannot be Operated Using In-vehicle Device or Track Information is not Displayed on In-vehicle Device" | Click here |
| Multi-media module receiver assembly | Click here | |
| Portable player cannot pause, select file, fast forward, fast rewind, play at random or scan. | Proceed to "Portable Player cannot be Operated Using In-vehicle Device or Track Information is not Displayed on In-vehicle Device" | Click here |
| Multi-media module receiver assembly | Click here | |
| Noise occurs or sound skips when portable player plays. | Proceed to "Noise Occurs or Sound Skips when Portable Player Plays" | Click here |
| Multi-media module receiver assembly | Click here | |
| Registered device cannot be deleted. | Proceed to "Registered Device cannot be Deleted" | Click here |
| Multi-media module receiver assembly | Click here |
| Symptom | Suspected Area | See page |
| USB audio system sound cannot be heard or sound quality is bad. (USB connector is used.) | Proceed to "Data Signal Circuit between Radio Receiver and Stereo Jack Adapter" | Click here |
| No. 1 stereo jack adapter assembly | Click here | |
| Multi-media module receiver assembly | Click here | |
| USB device or "iPod" is not recognized. | Proceed to "USB Audio System Recognition/Play Error" | Click here |
| No. 1 stereo jack adapter assembly | Click here | |
| Multi-media module receiver assembly | Click here | |
| Track information such as track, artist and album names is not displayed. | Proceed to "USB Audio System Recognition/Play Error" | Click here |
| No. 1 stereo jack adapter assembly | Click here | |
| Multi-media module receiver assembly | Click here | |
| USB device or "iPod" is recognized but cannot play, or can play but not in a sorted order. | Proceed to "USB Audio System Recognition/Play Error" | Click here |
| No. 1 stereo jack adapter assembly | Click here | |
| Multi-media module receiver assembly | Click here | |
| Album cover art cannot be displayed. | Check that Display Cover Art on the "Cover Art" Settings screen is set to on | - |
| Check if similar symptoms occur with another vehicle | - | |
| If an indication to update the Gracenote database appears on the album cover art screen and update data has been downloaded to the multi-media module receiver assembly, update the Gracenote database to the latest version | - | |
| Multi-media module receiver assembly | Click here | |
| User set album cover art cannot be displayed. | Check if the priority display of Gracenote database album cover art setting is off | - |
| Check that a JPEG file is used for the album cover art registered to the music data in the USB device or "iPod" - Multi-media module receiver assembly | - | |
| Multi-media module receiver assembly | Click here | |
| "iPod" battery cannot be charged. | Proceed to "USB Audio System Recognition/Play Error" | Click here |
| No. 1 stereo jack adapter assembly | Click here | |
| Multi-media module receiver assembly | Click here | |
| Screen is distorted or not displayed only when using the video function of an "iPod". | Check if "iPod" is set to output images | - |
| Proceed to "USB System Outline" in System Description and check if the "iPod" is compatible with the multi-media module receiver assembly | Click here | |
| Check if the appropriate image signal setting (NTSC/ PAL) is selected | - | |
| Check if video sound input is set to "A/V" | - | |
| Connect using a known good cable and check if the image is output | - | |
| Proceed to "Display Signal Circuit between Radio Receiver and Stereo Jack Adapter" | Click here | |
| No. 1 stereo jack adapter assembly | Click here | |
| Multi-media module receiver assembly | Click here | |
| Screen is distorted or not displayed only when playing video through USB memory device. | Check with other media or check the media with malfunction on other vehicle of same model | - |
| No. 1 stereo jack adapter assembly | Click here | |
| Multi-media module receiver assembly | Click here | |
| Color of the screen is abnormal only when playing the device through USB memory device (color is normal for other mode). | Check image quality adjustment (check that all settings are set to the middle) | - |
| Check with other device or check the device with malfunction on other vehicle of same model | - | |
| Multi-media module receiver assembly | Click here | |
| USB memory device slide show is too slow | Check if the slide show speed is set to "Slow" | - |
| Proceed to "USB Audio System Recognition/Play Error" | Click here | |
| No. 1 stereo jack adapter assembly | Click here | |
| Multi-media module receiver assembly | Click here |
| Symptom | Suspected Area | See page |
| Message indicating that music cannot be played is displayed. | Proceed to "Audio Recorded to HDD cannot be Played" | Click here |
| Multi-media module receiver assembly | Click here | |
| Audio data recorded to HDD cannot be played. | Proceed to "Audio Recorded to HDD cannot be Played" | Click here |
| Multi-media module receiver assembly | Click here | |
| Message indicating that HDD is unable to write because of low temperature is displayed. | Start the engine and increase cabin temperature (near multimedia module receiver assembly). | - |
| Multi-media module receiver assembly | Click here | |
| Sound cannot be heard for all tracks only when using sound library function. | Multi-media module receiver assembly | Click here |
| CD tracks cannot be recorded ("REC" switch is not displayed). | Multi-media module receiver assembly | Click here |
| CD tracks cannot be recorded. | Multi-media module receiver assembly | Click here |
| Sound library items cannot be edited/deleted. | Proceed to "Cannot Edit or Delete Sound Library Items" | Click here |
| Multi-media module receiver assembly | Click here |
| Symptom | Suspected Area | See page |
| Smartphone linked function does not operate. | Check if the smartphone linked function setting is on. | Click here |
| Proceed to "Cellular Phone Inspection" | Click here | |
| Multi-media module receiver assembly | Click here |
| Symptom | Suspected Area | See page |
| A Toyota Link system error message is displayed on the screen. | Follow on screen instructions | - |
| Proceed to "Confirm Cellular Phone Functionality" | Click here | |
| Proceed to "Confirm Vehicle Headunit Functionality" | Click here | |
| Proceed to "Toyota Link Reset Procedure" in Operation Check | Click here | |
| Multi-media module receiver assembly | Click here | |
| Toyota Link apps and services are not operating as expected. | Proceed to "Confirm Cellular Phone Functionality" | Click here |
| Proceed to "Confirm Vehicle Headunit Functionality" | Click here | |
| Proceed to "Toyota Link Reset Procedure" in Operation Check | Click here | |
| Multi-media module receiver assembly | Click here | |
| Toyota Link voice recognition is not possible (voice recognition on the audio and visual system is normal). | Proceed to "Confirm Cellular Phone Functionality" | Click here |
| Proceed to "Confirm Vehicle Headunit Functionality" | Click here | |
| Proceed to "Toyota Link Reset Procedure" in Operation Check | Click here | |
| Multi-media module receiver assembly | Click here | |
| Poor sound quality of Toyota Link system. | Confirm that cellular phone handset volume is turned up | - |
| Confirm that adequate signal is maintained during driving | - | |
| Proceed to "Confirm Cellular Phone Functionality" | Click here | |
| Proceed to "Confirm Vehicle Headunit Functionality" | Click here | |
| Multi-media module receiver assembly | Click here |
| Symptom | Suspected Area | See page |
| "Wi-Fi" connection cannot be established. | Proceed to "Cannot Establish Wi-Fi Connection" | Click here |
| Symptom | Suspected Area | See page |
| "Fuel Consumption" icon is dimmed. | Check if other icons or items displayed on screen have any problems. | - |
| Multi-media module receiver assembly | Click here | |
| Graph is not displayed on "Trip Information" screen. | Recheck with the engine running. | - |
| Multi-media module receiver assembly | Click here | |
| Cruise range is not displayed on "Trip Information" screen. | Turn engine switch on (IG) and recheck. | - |
| Multi-media module receiver assembly | Click here | |
| Graph is not updated on "Past record" screen even though "Clear" is selected. | Turn engine switch on (IG) and recheck. | - |
| Multi-media module receiver assembly | Click here | |
| Graph is not displayed on "Past record" screen. | Turn engine switch on (IG) and recheck. | - |
| Multi-media module receiver assembly | Click here |