Audio And Visual System (W/ Multi-Display Without Dvd Player) How To Proceed With Troubleshooting
VEHICLE BROUGHT TO WORKSHOP
CUSTOMER PROBLEM ANALYSIS
INSPECT BATTERY VOLTAGE
CHECK CABIN
CHECK AUDIO AND VISUAL SYSTEM NORMAL CONDITION
CHECK FOR DTC
DTC CLEAR
RECHECK FOR DTC
DIAGNOSTIC TROUBLE CODE CHART
PROBLEM SYMPTOMS TABLE
PERFORM TROUBLESHOOTING BASED ON MALFUNCTION SYMPTOM
CHECK CIRCUIT
RECHECK FOR DTC
PERFORM CONFIRMATION TEST
Audio And Visual System (W/ Multi-Display Without Dvd Player) -- How To Proceed With Troubleshooting |
- HINT:
- Use the following procedure to troubleshoot the audio and visual system.
1.VEHICLE BROUGHT TO WORKSHOP |
2.CUSTOMER PROBLEM ANALYSIS |
- When troubleshooting, confirm that the problem symptoms have been accurately identified. Preconceptions should be discarded in order to make an accurate judgment. To clearly understand what the problem symptoms are, it is extremely important to ask the customer about the problem and the conditions at the time the malfunction occurred.
- Gather as much information as possible for reference. Past problems that seem unrelated may also help in some cases.
- The following 5 items are important points in problem analysis:
What
| Vehicle model, system name
|
When
| Date, time, occurrence frequency
|
Where
| Road conditions
|
Under what conditions?
| Driving conditions, weather conditions
|
How did it happen?
| Problem symptoms
|
3.INSPECT BATTERY VOLTAGE |
Measure the battery voltage.
- Standard Voltage:
- 11 to 14 V
- HINT:
- If the voltage is below 11 V, recharge or replace the battery before proceeding to the next step.
Check that condensation is not likely to occur in the cabin, and that the temperature is not high or extremely low in the cabin.
- OK:
- Condensation is not likely being produced and the temperature is not high or extremely low.
- HINT:
- A humid cabin and a rapid change in temperature may lead to condensation. Condensation in the cabin may cause a short circuit.
- The audio and visual system may not operate normally when the temperature is -20°C (-4°F) or lower, or 65°C (149°F) or higher.
| SET CABIN TO APPROPRIATE TEMPERATURE |
|
|
5.CHECK AUDIO AND VISUAL SYSTEM NORMAL CONDITION |
Refer to Operation Check (Link).
- Result:
Result
| Proceed to
|
Symptom is not normal operation.
| A
|
Symptom is normal operation.
| B
|
| SYMPTOM IS NORMAL OPERATION |
|
|
Refer to DTC Check/Clear (COROLLA_ZRE142 RM0000011BU0KAX.html).
- Result:
Result
| Proceed to
|
DTCs are output.
| A
|
DTCs are not output.
| B
|
Refer to DTC Check/Clear (COROLLA_ZRE142 RM0000011BU0KAX.html).
- HINT:
- The present DTCs may not indicate actual malfunctions depending on the vehicle operating conditions.
Refer to DTC Check/Clear (COROLLA_ZRE142 RM0000011BU0KAX.html).
- Result:
Result
| Proceed to
|
DTCs are output.
| A
|
DTCs are not output.
| B
|
- HINT:
- Even if the malfunction symptom is not confirmed, check for DTCs. This is because the system stores history DTCs.
- Check the DTCs and inspect the area that the code indicates.
9.DIAGNOSTIC TROUBLE CODE CHART |
Find the output code in Diagnostic Trouble Code Chart (COROLLA_ZRE142 RM0000011BO0FFX.html).
10.PROBLEM SYMPTOMS TABLE |
Refer to Problem Symptoms Table (COROLLA_ZRE142 RM0000011BR0HQX.html).
- Result:
Result
| Proceed to
|
Fault is not listed in Problem Symptoms Table.
| A
|
Fault is listed in Problem Symptoms Table.
| B
|
- HINT:
- If the symptom does not recur and no DTCs are output, attempt to reproduce the symptoms (COROLLA_ZRE142 RM000000UZ108OX.html).
11.PERFORM TROUBLESHOOTING BASED ON MALFUNCTION SYMPTOM |
Refer to Terminals of ECU (COROLLA_ZRE142 RM0000011BQ0HUX.html).
Adjust, repair or replace as necessary.
After clearing DTCs, recheck for DTCs.
14.PERFORM CONFIRMATION TEST |