Audio And Visual System (W/O Multi-Display) How To Proceed With Troubleshooting
VEHICLE BROUGHT TO WORKSHOP
CUSTOMER PROBLEM ANALYSIS
INSPECT BATTERY VOLTAGE
CHECK CABIN
PROBLEM SYMPTOMS TABLE
PERFORM TROUBLESHOOTING BASED ON MALFUNCTION SYMPTOM
ADJUST, REPAIR OR REPLACE
CONFIRMATION TEST
Audio And Visual System (W/O Multi-Display) -- How To Proceed With Troubleshooting |
- HINT:
- Use the following procedure to troubleshoot the audio and visual system.
1.VEHICLE BROUGHT TO WORKSHOP |
2.CUSTOMER PROBLEM ANALYSIS |
- When troubleshooting, confirm that the problem symptoms have been accurately identified. Preconceptions should be discarded in order to make an accurate judgment. To clearly understand what the problem symptoms are, it is extremely important to ask the customer about the problem and the conditions at the time the malfunction occurred.
- Gather as much information as possible for reference. Past problems that seem unrelated may also help in some cases.
- The following 5 items are important points in problem analysis:
What
| Vehicle model, system name
|
When
| Date, time, occurrence frequency
|
Where
| Road conditions
|
Under what conditions?
| Driving conditions, weather conditions
|
How did it happen?
| Problem symptoms
|
3.INSPECT BATTERY VOLTAGE |
Measure the battery voltage.
- Standard Voltage:
- 11 to 14 V
- If the voltage is below 11 V, recharge or replace the battery before proceeding to the next step.
Check that condensation is not likely to occur in the cabin, and that the temperature is not high or extremely low in the cabin.
- OK:
- Condensation is not likely being produced and the temperature is not high or extremely low.
- HINT:
- A humid cabin and a rapid change in temperature may lead to condensation. Condensation in the cabin may cause a short circuit.
- The audio and visual system may not operate normally when the temperature is -20°C (-4°F) or lower, or 65°C (149°F) or higher.
| SET CABIN TO APPROPRIATE TEMPERATURE |
|
|
Refer to Problem Symptoms Table (Link).
- Result:
Result
| Proceed to
|
Fault is not listed in Problem Symptoms Table
| A
|
Fault is listed in Problem Symptoms Table
| B
|
6.PERFORM TROUBLESHOOTING BASED ON MALFUNCTION SYMPTOM |
Refer to Terminals of ECU (COROLLA_ZRE142 RM0000012A70CIX.html).
7.ADJUST, REPAIR OR REPLACE |