Audio Visual Telematics. Land Cruiser. Urj200, 202 Grj200 Vdj200
Navigation Multi Info Display. Land Cruiser. Urj200, 202 Grj200 Vdj200
Navigation System -- Problem Symptoms Table |
- HINT:
- Use the table below to help determine the cause of problem symptoms. If multiple suspected areas are listed, the potential causes of the symptoms are listed in order of probability in the "Suspected Area" column of the table. Check each symptom by checking the suspected areas in the order they are listed. Replace parts as necessary.
- Inspect the fuses and relays related to this system before inspecting the suspected areas below.
Symptom | Suspected Area | See page |
Black screen (No image appears on navigation / audio screen.) | Proceed to "Black Screen" | Click here |
Proceed to "Display Signal Circuit between Multi-display and Radio Receiver" | Click here | |
Proceed to "Visual Mute Signal Circuit between Navigation ECU and Multi-display" | Click here | |
Hard disc | Click here | |
Multi-media module receiver assembly | Click here | |
A message is displayed to inform the driver that the program cannot be read, and the system cannot be operated using the remote touch. | Hard disc | Click here |
Multi-media module receiver assembly | Click here | |
A white or blue screen remains displayed after the engine switch is turned on (ACC). (Even though the navigation system is operated, the screen does not change or navigation sound cannot be heard.) | Hard disc | Click here |
Multi-media module receiver assembly | Click here | |
A white or blue screen remains displayed after the engine switch is turned on (ACC). (When the navigation system is operated the current position screen or a navigation screen such as MENU is displayed or navigation sound is heard.) | Hard disc | Click here |
Multi-media module receiver assembly | Click here | |
The multi-display assembly does not dim even when the light control switch is turned to the tail or head position. | Confirm that the tail cancel is off. | - |
Proceed to "Display does not Dim when Light Control Switch is Turned ON" | Click here | |
Proceed to "Illumination Circuit" | Click here | |
Multi-display assembly | Click here | |
Multi-media module receiver assembly | Click here | |
Power does not turn off. (Screen remains on.) | Proceed to "Radio Receiver Power Source Circuit" | Click here |
Multi-media module receiver assembly | Click here | |
Multi-display assembly | Click here | |
Noise occurs when screens switch. | Proceed to "Visual Mute Signal Circuit between Navigation ECU and Multi-display" | Click here |
Multi-media module receiver assembly | Click here | |
Multi-display assembly | Click here | |
Screen is distorted. | Proceed to "Radio Receiver Power Source Circuit" | Click here |
Multi-media module receiver assembly | Click here | |
Multi-display assembly | Click here | |
Screen flicker or color distortion. | Proceed to "Screen Flicker or Color Distortion" | Click here |
Proceed to "Display Signal Circuit between Multi-display and Radio Receiver" | Click here | |
Proceed to "Visual Mute Signal Circuit between Navigation ECU and Multi-display" | Click here | |
Multi-media module receiver assembly | Click here | |
Navigation function switches can be operated while vehicle is being driven. | Multi-media module receiver assembly | Click here |
Symptom | Suspected Area | See page |
Illumination for panel switches does not come on with tail switch on. | Proceed to "Illumination for Panel Switch does not Come on with Tail Switch ON" | Click here |
Proceed to "Illumination Circuit" | Click here | |
Multi-media module receiver assembly | Click here | |
Panel switches do not function. | Proceed to "Panel Switches do not Function" | Click here |
Proceed to "Radio Receiver Power Source Circuit | Click here | |
Multi-media module receiver assembly | Click here | |
Touch panel switch does not function. | Proceed to "Touch Panel Switch does not Function" | Click here |
Proceed to "Radio Receiver Power Source Circuit | Click here | |
Multi-media module receiver assembly | Click here | |
Navigation function switches can be operated while vehicle is driving. | Proceed to "Parking Brake Switch Circuit" | Click here |
Multi-media module receiver assembly | Click here |
Symptom | Suspected Area | See page |
Screen cannot be changed to UIC setting screen. | Multi-media module receiver assembly | Click here |
Thumbnails for opening image setting or screen off image setting do not update when USB device is connected. | Check that the USB device was not disconnected while transferring an image. | - |
Check that the screen was not changed to another function menu while transferring an image. | - | |
Proceed to "USB Audio System Recognition/Play Error" | Click here | |
No. 1 stereo jack adapter assembly | Click here | |
Multi-media module receiver assembly | Click here | |
Transfer button cannot be pressed. | Check that a USB device is connected. | - |
Check that the USB device is not in use. (USB audio system is playing etc.) | - | |
Proceed to "USB Audio System Recognition/Play Error" | Click here | |
No. 1 stereo jack adapter assembly | Click here | |
Multi-media module receiver assembly | Click here | |
Image data in USB device cannot be displayed. | Check that the designated folder name is used. | - |
Check that the file extension of the data is JPG or JPEG. | - | |
Check that the file name is 32 characters or less and available language is used. | - | |
Check that the image data size is 10 MB or less. | - | |
Check that the file system of the USB device is FAT16 or FAT32. | - | |
Proceed to "USB Audio System Recognition/Play Error" | Click here | |
No. 1 stereo jack adapter assembly | Click here | |
Multi-media module receiver assembly | Click here | |
Set opening image or screen off image is not displayed. | Check if it is the first start-up after disconnecting and reconnecting the +B terminal. (Reading from the HDD may be slow when the system is first starting-up.) | - |
Set the opening image or screen off image again. | - | |
Multi-media module receiver assembly | Click here | |
Stored image cannot be deleted. | Multi-media module receiver assembly | Click here |
Message indicating that USB device cannot be accessed is displayed. | Check that the USB device has not been disconnected while the navigation system is recognizing it. | - |
Proceed to "USB Audio System Recognition/Play Error" | Click here | |
No. 1 stereo jack adapter assembly | Click here | |
Multi-media module receiver assembly | Click here | |
Thumbnail images for opening image or screen off image are not displayed on setting screen. | Check if it is the first start-up after disconnecting and reconnecting the +B terminal. (Reading from the HDD may be slow when the system is first starting-up.) | - |
Set the opening image or screen off image again. | - | |
Multi-media module receiver assembly | Click here | |
Image cannot be set for opening image or screen off image on setting screen. | Set the opening image or screen off image again. | - |
Multi-media module receiver assembly | Click here |
Symptom | Suspected Area | See page |
GPS mark is not displayed. | Proceed to "GPS Mark is not Displayed" | Click here |
Navigation antenna assembly (w/o Roof Antenna) | Click here | |
Telephone antenna assembly (w/ Roof Antenna) | Click here | |
Multi-media module receiver assembly | Click here | |
Vehicle position mark deviates from correct position and does not return to correct position. | Proceed to "GPS Mark is not Displayed" | Click here |
Navigation antenna assembly (w/o Roof Antenna) | Click here | |
Telephone antenna assembly (w/ Roof Antenna) | Click here | |
Multi-media module receiver assembly | Click here | |
Cursor or map rotates when vehicle is stopped. | Proceed to "Cursor or Map Rotates when Vehicle Stopped" | Click here |
Multi-media module receiver assembly | Click here | |
Vehicle position mark moves in the opposite direction to the vehicle. | Check if the GPS mark is displayed on the map screen. | - |
Proceed to "Cursor or Map Rotates when Vehicle Stopped" | Click here | |
Multi-media module receiver assembly | Click here | |
Vehicle position mark deviates from and returns to correct position repeatedly even though GPS mark is displayed. | Proceed to "GPS Mark is not Displayed" | Click here |
Drive the vehicle for sensor learning. (At a place where GPS signals can be received, drive the vehicle clockwise and counterclockwise in at least a 200 meter square 2 times or more.) | - | |
Navigation antenna assembly (w/o Roof Antenna) | Click here | |
Telephone antenna assembly (w/ Roof Antenna) | Click here | |
Multi-media module receiver assembly | Click here | |
Vehicle position mark moves slow or fast. | Proceed to "GPS Mark is not Displayed" | Click here |
Navigation antenna assembly (w/o Roof Antenna) | Click here | |
Telephone antenna assembly (w/ Roof Antenna) | Click here | |
Multi-media module receiver assembly | Click here | |
Voice guidance does not function. | Proceed to "Voice Guidance does not Function" | Click here |
Proceed to "Speaker Circuit" | Click here | |
Multi-media module receiver assembly | Click here | |
Stereo component amplifier assembly | Click here | |
Map display is incomplete. | Hard disc | Click here |
Multi-media module receiver assembly | Click here | |
Route cannot be calculated. | Proceed to "Route cannot be Calculated" | Click here |
Multi-media module receiver assembly | Click here | |
Screen does not change to night screen even when tail switch is turned on. | Proceed to "Display does not Dim when Light Control Switch is Turned ON" | Click here |
Proceed to "Illumination Circuit" Multi-display | Click here | |
Multi-media module receiver assembly | Click here | |
Navigation ECU cannot record memory point registration or each item setting. | Hard disc | Click here |
Multi-media module receiver assembly | Click here | |
A message indicating to wait for a while because of low temperature is displayed. | Start the engine and increase cabin temperature (near multi-media module receiver assembly) | - |
Proceed to "Check Hard Disk Drive" in Operation Check | Click here | |
Multi-media module receiver assembly | Click here | |
A message is displayed because map data cannot be read, and current position screen is not displayed. | If message appears only when driving on rough roads, check if message disappears when vehicle is stopped. | - |
Hard disc | Click here | |
Multi-media module receiver assembly | Click here | |
Map screen turns white or blue. (GPS receiving status is displayed normally, and switches and own vehicle position mark are also displayed normally.) | Change map scale to smallest (a scale that shows a large area) | - |
Hard disc | Click here | |
Multi-media module receiver assembly | Click here | |
Voice menu screen is not displayed. | Proceed to "Panel Switches do not Function" | Click here |
Proceed to "Steering Pad Switch Circuit" | Click here | |
Multi-media module receiver assembly | Click here | |
Voice is not recognized. | Proceed to "Panel Switches do not Function" | Click here |
Proceed to "Steering Pad Switch Circuit" | Click here | |
Proceed to "Voice is not Recognized" | Click here | |
Proceed to "Microphone Circuit between Microphone and Radio Receiver" | Click here | |
Multi-media module receiver assembly | Click here | |
Customizable parameters cannot be changed. (Customizable parameters can be changed by using the intelligent tester.) | Multi-media module receiver assembly | Click here |
Reverse signal does not change in vehicle signal check mode. | Check shift indicator display on combination meter. | - |
Multi-media module receiver assembly | Click here | |
Parking brake signal does not change in vehicle signal check mode. | Proceed to "Parking Brake Switch Circuit" | Click here |
Multi-media module receiver assembly | Click here | |
"AUX" is not displayed on system check mode screen. | Proceed to "Sound Signal Circuit between Radio Receiver and Stereo Jack Adapter" | Click here |
Multi-media module receiver assembly | Click here |
Symptom | Suspected Area | See page |
System cannot be operated by steering pad switch. | Proceed to "Panel Switches do not Function" | Click here |
Proceed to "Steering Pad Switch Circuit" | Click here | |
Multi-media module receiver assembly | Click here | |
The steering pad switch does not illuminate even when the light control switch is turned to the tail or head position. | Proceed to "Illumination Circuit" | Click here |
Multi-media module receiver assembly | Click here |
Symptom | Suspected Area | See page |
Bluetooth is inoperative. | Proceed to "Microphone Circuit between Microphone and Radio Receiver" | Click here |
Multi-media module receiver assembly | Click here | |
Cellular phone registration failure. | Proceed to "Cellular Phone Registration Failure, Phonebook Transfer Failure" | Click here |
Multi-media module receiver assembly | Click here | |
Cellular phone cannot make outgoing/incoming calls or call in a certain place. | Proceed to "Cellular Phone cannot Make Outgoing/Incoming Calls" | Click here |
Multi-media module receiver assembly | Click here | |
Message that prompts to check the cellular phone is displayed. | Proceed to "Cellular Phone cannot Make Outgoing/Incoming Calls" | Click here |
Multi-media module receiver assembly | Click here | |
Phonebook data cannot be transferred manually or automatically. | Check the automatic download contract setting | - |
When transferring phonebook data, OBEX authentication may be required. Enter "1234" into the "Bluetooth" phone. | - | |
Proceed to "Cellular Phone Registration Failure, Phonebook Transfer Failure" | Click here | |
Multi-media module receiver assembly | Click here | |
Volume of other caller's voice is not at an appropriate volume level, there is noise, sound quality is poor or other caller's voice cannot be heard. | Proceed to "Check Hands-free Voice Quality and Volume Setting" in Operation Check | Click here |
Proceed to "The Other Caller's Voice cannot be Heard, is too Quiet, or Distorted" | Click here | |
Multi-media module receiver assembly | Click here | |
Stereo component amplifier assembly | Click here | |
Other caller cannot hear your voice at an appropriate volume level, there is noise or an echo, sound quality is poor or other caller cannot hear your voice. | Proceed to "Check Hands-free Voice Quality and Volume Setting" in Operation Check | Click here |
Proceed to "The Other Caller cannot Hear Your Voice, or Your Voice is too Quiet or Distorted" | Click here | |
Proceed to "Microphone Circuit between Microphone and Radio Receiver" | Click here | |
Multi-media module receiver assembly | Click here | |
E-mail/SMS cannot be received or sent. (w/ Connected Service) | Check whether messages can be received/sent using the cellular phone. | - |
Check that the phone is registered as a hands-free device. | - | |
Check the sending and receiving e-mails via the navigation system setting. | - | |
Proceed to "Cellular Phone Registration Failure, Phonebook Transfer Failure" | Click here | |
Multi-media module receiver assembly | Click here |
Symptom | Suspected Area | See page |
"Fuel Consumption" icon is dimmed. | Check if other icons or items displayed on screen have any problems. | - |
Multi-media module receiver assembly | Click here | |
Graph is not displayed on "Trip Information" screen. | Recheck with the engine running. | - |
Multi-media module receiver assembly | Click here | |
Cruise range is not displayed on "Trip Information" screen. | Turn engine switch on (IG) and recheck. | - |
Multi-media module receiver assembly | Click here | |
Graph is not updated on "Past record" screen even though "Clear" is selected. | Turn engine switch on (IG) and recheck. | - |
Multi-media module receiver assembly | Click here | |
Graph is not displayed on "Past record" screen. | Turn engine switch on (IG) and recheck. | - |
Multi-media module receiver assembly | Click here |
Symptom | Suspected Area | See page |
Connection to the search engine fails. | Check "Connected Services" in System Description | Click here |
Contact the mobile network provider and check if the items in "Detail Setting" are set correctly. | - | |
Check if the cellular phone is in standby mode. | - | |
Check if the cellular phone is compatible with the connected service. | - | |
Multi-media module receiver assembly | Click here | |
POIs are not displayed on the list. (When using a USB device) | Check if POIs are stored in USB device root folders. | - |
Check that POIs with extension .csi are stored in the USB device. | - | |
Check that 8.3 filename is used for POIs. | - | |
Check that the file size of POIs is not 400 kb or more. | - | |
Check that nothing has been changed for downloaded POIs other than renaming them. | - | |
Multi-media module receiver assembly | Click here | |
POIs cannot be registered to the navigation system. | Check if the maximum number of memory points has been registered. | - |
Check that nothing has been changed for downloaded POIs other than renaming them. | - | |
Multi-media module receiver assembly | Click here |
Symptom | Suspected Area | See page |
TPEG information is not displayed on the navigation screen. | Check that "Show traffic info" is set to on. | - |
Check whether the area is where TPEG information can be received. | - | |
Multi-media module receiver assembly | Click here | |
TPEG provider logo mark is not displayed on the information screen. | Check if the DAB function for audio is being used. | - |
Check if the select traffic info service is set to AUTO. | - | |
Check whether DAB could be received. | - | |
Proceed to "Check DAB Reception" in Operation Check | Click here | |
Multi-media module receiver assembly | Click here | |
Detoured search using TPEG information does not operate. | Check that "Show traffic info" is set to on. | - |
Check that "Realtime traffic events" or "Predictive traffic events" are set to on. | - | |
Multi-media module receiver assembly | Click here |