Audio And Visual System (For Radio And Display Type) Problem Symptoms Table

Audio Visual Telematics. Land Cruiser. Urj200, 202 Grj200 Vdj200
Audio Video. Land Cruiser. Urj200, 202 Grj200 Vdj200

Audio And Visual System (For Radio And Display Type) -- Problem Symptoms Table


HINT:
  1. Use the table below to help determine the cause of problem symptoms If multiple suspected areas are listed, the potential causes of the symptoms are listed in order of probability in the "Suspected Area" column of the table Check each symptom by checking the suspected areas in the order they are listed Replace parts as necessary
  2. Inspect the fuses and relays related to this system before inspecting the suspected areas below
  3. When replacing the radio and display receiver assembly, it is necessary to perform the vehicle contract setting for Connected Services (w/ Connected Services Function).

Display Function
Symptom
Suspected Area
See page
Pressing power switch does not turn on system
Proceed to "Radio Receiver Power Source Circuit"
Click here
Proceed to "Pressing Power Switch does not Turn on System"
Click here
Radio and display receiver assembly
Click here
Black screen (No image appears on audio screen)
Proceed to "Black Screen"
Click here
Proceed to "Check Software Error History" in Operation Check
Click here
Radio and display receiver assembly
Click here
Display does not dim (does not change to night screen) with tail switch on
Proceed to "Display does not Dim when Light Control Switch is Turned ON"
Click here
Proceed to "Illumination Circuit"
Click here
Radio and display receiver assembly
Click here
Power does not turn off (Screen remains on)
Proceed to "Radio Receiver Power Source Circuit"
Click here
Radio and display receiver assembly
Click here
Screen is distorted
Proceed to "Radio Receiver Power Source Circuit"
Click here
Radio and display receiver assembly
Click here
Screen flicker or color distortion
Proceed to "Screen Flicker or Color Distortion"
Click here
Proceed to "Radio Receiver Power Source Circuit"
Click here
Radio and display receiver assembly
Click here
Audio function switches can be operated while vehicle being driven
Proceed to "Parking Brake Switch Circuit"
Click here
Radio and display receiver assembly
Click here

Panel Switch and Touch Switch Function
Symptom
Suspected Area
See page
Illumination for panel switches does not come on with tail switch on
Proceed to "Illumination for Panel Switch does not Come on with Tail Switch ON"
Click here
Proceed to "Illumination Circuit"
Click here
Radio and display receiver assembly
Click here
Panel switches do not function
Proceed to "Panel Switches do not Function"
Click here
Proceed to "Radio Receiver Power Source Circuit"
Click here
Radio and display receiver assembly
Click here
Touch panel switch does not function
Proceed to "Touch Panel Switch does not Function"
Click here
Proceed to "Radio Receiver Power Source Circuit"
Click here
Radio and display receiver assembly
Click here

Steering Pad Switch Function
Symptom
Suspected Area
See page
System cannot be operated by steering pad switch
Proceed to "Panel Switches do not Function"
Click here
Proceed to "Steering Pad Switch Circuit"
Click here
Radio and display receiver assembly
Click here
Illumination for steering pad switch does not come on with tail switch on
Proceed to "Illumination Circuit"
Click here
Radio and display receiver assembly
Click here

Customize Startup Image or Screen Off Image Function
Symptom
Suspected Area
See page
Screen cannot be changed to UIC setting screen
Radio and display receiver assembly
Click here
Thumbnails for opening image setting or screen off image setting do not update when USB device is connected
Check that the USB device was not disconnected while transferring an image
-
Check that the screen was not changed to another function menu while transferring an image
-
Proceed to "USB Audio System Recognition/Play Error"
Click here
No. 1 stereo jack adapter assembly
Click here
Radio and display receiver assembly
Click here
Transfer button cannot be pressed
Check that a USB device is connected
-
Check that the USB device is not in use (USB audio system is playing etc.)
-
Proceed to "USB Audio System Recognition/Play Error"
Click here
No. 1 stereo jack adapter assembly
Click here
Radio and display receiver assembly
Click here
Image data in USB device cannot be displayed
Check that the designated folder name is used
-
Check that the file extension of the data is JPG or JPEG
-
Check that the file name is 32 characters or less and available language is used
-
Check that the image data size is 10 MB or less
-
Check that the file system of the USB device is FAT16 or FAT32
-
Proceed to "USB Audio System Recognition/Play Error"
Click here
No. 1 stereo jack adapter assembly
Click here
Radio and display receiver assembly
Click here
Set opening image or screen off image is not displayed
Check if it is the first start-up after disconnecting and reconnecting the +B terminal (Reading from the Radio and display receiver assembly may be slow when the system is first starting-up)
-
Set the opening image or screen off image again
-
Radio and display receiver assembly
Click here
Stored image cannot be deleted
Radio and display receiver assembly
Click here
Message indicating that USB device cannot be accessed is displayed
Check that the USB device has not been disconnected while the audio and visual system is recognizing it
-
Proceed to "USB Audio System Recognition/Play Error"
Click here
No. 1 stereo jack adapter assembly
Click here
Radio and display receiver assembly
Click here
Thumbnail images for opening image or screen off image are not displayed on setting screen
Check if it is the first start-up after disconnecting and reconnecting the +B terminal (Reading from the radio and display receiver assembly may be slow when the system is first starting-up)
-
Set the opening image or screen off image again
-
Radio and display receiver assembly
Click here
Image cannot be set for opening image or screen off image on setting screen
Set the opening image or screen off image again
-
Radio and display receiver assembly
Click here

General Audio Function
Symptom
Suspected Area
See page
No sound can be heard from speakers
Proceed to "No Sound can be Heard from Speakers"
Click here
Proceed to "Speaker Circuit"
Click here
Proceed to "Sound Signal Circuit between Radio Receiver and Stereo Component Amplifier" (for 9 Speakers)
Click here
Proceed to "AVC-LAN Circuit"
Click here
Proceed to "Stereo Component Amplifier Power Source Circuit"
Click here
Stereo component amplifier assembly (for 9 Speakers)
Click here
Radio and display receiver assembly
Click here
Abnormal noise occurs
Proceed to "Noise Occurs"
Click here
Stereo component amplifier assembly (for 9 Speakers)
Click here
Radio and display receiver assembly
Click here
Sound quality is bad in all modes (Volume is too low)
Check that the ASL function is off
-
Proceed to "Poor Sound Quality in All Modes (Low Volume)"
Click here
Proceed to "Speaker Circuit"
Click here
Proceed to "Sound Signal Circuit between Radio Receiver and Stereo Component Amplifier" (for 9 Speakers)
Click here
Stereo component amplifier assembly (for 9 Speakers)
Click here
Radio and display receiver assembly
Click here
ASL does not function
Check that the ASL function is on
-
Stereo component amplifier assembly (for 9 Speakers)
Click here
Radio and display receiver assembly
Click here
Voice menu screen is not displayed (Voice recognition function does not turn on)
Check if the voice recognition prompts function is "On"
-
Proceed to "Panel Switches do not Function"
Click here
Proceed to "Steering Pad Switch Circuit"
Click here
Radio and display receiver assembly
Click here
When voice recognition switch is pressed, a short beep is emitted but voice cannot be recognized properly
Proceed to "Voice is not Recognized"
Click here
Proceed to "Microphone Circuit between Microphone and Radio Receiver"
Click here
Radio and display receiver assembly
Click here
Customizable parameters cannot be changed (Customizable parameters can be changed by using the Techstream)
Radio and display receiver assembly
Click here
Voice guidance does not function
Proceed to "Voice Guidance does not Function"
Click here
Proceed to "Speaker Circuit"
Click here
Proceed to "Mute Signal Circuit between Radio Receiver and Stereo Component Amplifier (for 9 Speakers)
Click here
Stereo component amplifier assembly (for 9 Speakers)
Click here
Radio and display receiver assembly
Click here

FM or AM Radio Function
Symptom
Suspected Area
See page
Radio broadcast cannot be received or poor reception
Proceed to "Radio Broadcast cannot be Received or Poor Reception"
Click here
Radio broadcast can be received but radio station cannot be displayed (Some radio stations do not provide their name information)
Radio and display receiver assembly
Click here
Radio broadcast can be displayed but radio broadcast cannot be heard from speakers
Check the volume settings
-
Radio and display receiver assembly
Click here
Radio broadcast can be received but station list cannot be displayed
Wait for 120 seconds in radio mode, and select the "Refresh" switch on the station list screen
-
Radio and display receiver assembly
Click here
Radio broadcast can be received but station list cannot be displayed
Select the "Refresh" switch on the station list screen
-
Wait for 10 minutes with the engine switch on (ACC), and select the "Refresh" switch on the station list screen again
-
Radio and display receiver assembly
Click here
After the voice recognition function or hands-free function is turned off, the cache radio does not operate
Check that the cache radio setting is on
-
Radio and display receiver assembly
Click here
When the cache radio is playing, sound is interrupted, sound cannot be heard or sound quality is poor
Check if similar symptoms occur when receiving conventional FM/AM radio broadcasts
-
Check if similar symptoms occur when receiving other broadcasts
-
Move the vehicle to a place where the reception sensitivity is good and check again
-
Radio and display receiver assembly
Click here
When the cache radio is playing, sound can be heard, but no information is displayed (some radio stations do not provide their name information)
Check if similar symptoms occur when receiving other broadcasts
-
Move the vehicle to a place where the reception sensitivity is good and check again
-
Radio and display receiver assembly
Click here

CD or DVD Player Function
Symptom
Suspected Area
See page
Disc cannot be played or player does not function with disc
Proceed to "Disc Player Outline" in System Description and check if the disc is compatible with the disc player
Click here
Proceed to "Check Optical Disc Error History" in Operation Check
Click here
Radio and display receiver assembly
Click here
Disc cannot be inserted/played or disc is ejected right after insertion
Proceed to "Check Optical Disc Error History" in Operation Check
Click here
Proceed to "Disc cannot be Inserted or is Ejected Right After Insertion"
Click here
Disc cannot be ejected
Proceed to "Check Optical Disc Error History" in Operation Check
Click here
Proceed to "Disc cannot be Ejected"
Click here
CD/DVD sound skips
Proceed to "Check Optical Disc Error History" in Operation Check
Click here
Proceed to "CD/DVD Sound Skips"
Click here
Sound quality is bad only when disc is played (volume is too low)
Proceed to "Check Optical Disc Error History" in Operation Check
Click here
Proceed to "Sound Quality is Bad Only when Disc is Played (Volume is Too Low)"
Click here

AUX Function
Symptom
Suspected Area
See page
External device sound cannot be heard or sound quality is bad (Stereo jack is used)
Proceed to "Sound Signal Circuit between Radio Receiver and Stereo Jack Adapter"
Click here
No. 1 stereo jack adapter assembly
Click here
Radio and display receiver assembly
Click here
"AUX/VTR" is not displayed on system check mode screen
Proceed to "Sound Signal Circuit between Radio Receiver and Stereo Jack Adapter"
Click here
No. 1 stereo jack adapter assembly
Click here
Radio and display receiver assembly
Click here

Voice Recognition Function
Symptom
Suspected Area
See page
Voice menu screen is not displayed (Voice recognition function does not turn on)
Check if the voice recognition prompts function is "On"
-
Proceed to "Panel Switches do not Function"
Click here
Proceed to "Steering Pad Switch Circuit"
Click here
Radio and display receiver assembly
Click here
When voice recognition switch is pressed, a short beep is emitted but voice cannot be recognized properly
Proceed to "Voice is not Recognized"
Click here
Proceed to "Microphone Circuit between Microphone and Radio Receiver"
Click here
Radio and display receiver assembly
Click here

"Bluetooth" Hands-free Function
Symptom
Suspected Area
See page
"Bluetooth" is inoperative (In-vehicle device cannot be recognized by the cellular phone)
Proceed to "Cellular Phone Inspection"
Click here
Radio and display receiver assembly
Click here
"Bluetooth" compatible cellular phone cannot be registered
Proceed to "Cellular Phone Registration Failure"
Click here
"Bluetooth" compatible cellular phone cannot be connected
Check that no other cellular phone is connected as a hands-free device
-
Bring the cellular phone near the in-vehicle device and reconnect it
-
Proceed to "Cellular Phone Inspection"
Click here
Radio and display receiver assembly
Click here
"Bluetooth" compatible cellular phone cannot be connected automatically (can be connected manually)
Check that "Bluetooth" automatic connection setting of the in-vehicle device is on
-
Radio and display receiver assembly
Click here
"Bluetooth" compatible cellular phone connection is disconnected
Bring the cellular phone near the in-vehicle device and check if it is reconnected
-
Proceed to "Cellular Phone Inspection"
Click here
Radio and display receiver assembly
Click here
Message that prompts to check the cellular phone is displayed
Bring the cellular phone near the in-vehicle device and check if it is reconnected
-
Proceed to "Cellular Phone Inspection"
Click here
Radio and display receiver assembly
Click here
When the engine switch on (ACC), instructions for checking the connection condition between the in-vehicle device and cellular phone are displayed
Turn the cellular phone connection conformation display on the in-vehicle device off
-
Phonebook data cannot be transferred
Check that the phonebook automatic transfer setting of the in-vehicle device is on
-
Enter "1234" into the "Bluetooth" phone (when transferring phonebook data, OBEX authentication may be required)
-
Check that no applications on the cellular phone are running
-
If using "Bluetooth" audio function, cancel the "Bluetooth" audio player connection and check the operation
-
Transfer phonebook data manually
-
Proceed to "Cellular Phone Inspection"
Click here
Radio and display receiver assembly
Click here
Phonebook data is cleared
Radio and display receiver assembly
Click here
Phonebook data cannot be edited
Check that the phonebook data automatic transfer setting is off
-
Radio and display receiver assembly
Click here
All the transferred phonebook data is sorted to "Other"
Check that no applications on the cellular phone are operating
-
Check that phonebook data in the cellular phone is not stored to the SIM card
-
Proceed to "Cellular Phone Inspection"
Click here
Explain to the customer that all the transferred phonebook data may be stored to "Other" depending on cellular phone
-
Cellular phone cannot make outgoing/ incoming calls
Move the vehicle into a cellular phone service area, check that the "Bluetooth" device is connected to the vehicle and operate device again
-
Check that the cellular phone can make outgoing/incoming calls properly when not connected via "Bluetooth"
-
Proceed to "Cellular Phone Inspection"
Click here
Radio and display receiver assembly
Click here
Other caller's voice is interrupted by noise or sound quality is poor
Check the receiving voice volume (if it is too high, voice may sound distorted)
-
Make a call with the cellular phone disconnected from "Bluetooth" and check that other caller's voice can be heard clearly
-
Proceed to "Check Hands-free Voice Quality Setting" in Operation Check
Click here
Proceed to "Cellular Phone Inspection"
Click here
Radio and display receiver assembly
Click here
Other caller's voice cannot be heard
Check that reception voice volume is not set to minimum
-
Make a call with the cellular phone disconnected from "Bluetooth" and check that other caller's voice can be heard clearly
-
Proceed to "Check Hands-free Voice Quality Setting" in Operation Check
Click here
Proceed to "Cellular Phone Inspection"
Click here
Radio and display receiver assembly
Click here
Caller's voice (your voice) is interrupted by noise or sound quality is poor
Check the transmitting voice volume (if it is too high, voice may sound distorted)
-
Check that nothing can cause noise around the microphone (an outlet of the air conditioning system facing the microphone, wind from an open window, additional devices, etc. may affect noise occurrence)
-
Proceed to "Check Hands-free Voice Quality Setting" in Operation Check
Click here
Proceed to "Cellular Phone Inspection"
Click here
Proceed to "Microphone Circuit between Microphone and Radio Receiver"
Click here
Other caller cannot hear your voice
When talking on the cellular phone, check that the mute button is not pressed
-
Check that nothing can cause noise around the microphone (an outlet of the air conditioning system facing the microphone, wind from an open window, additional devices, etc. may affect noise occurrence)
-
Proceed to "Check Hands-free Voice Quality Setting" in Operation Check
Click here
Proceed to "Cellular Phone Inspection"
Click here
Proceed to "Microphone Circuit between Microphone and Radio Receiver"
Click here
No notification when a new SMS/MMS/e-mail has been received
Check the SMS/MMS/e-mail notification settings on the cellular phone and the Radio and display receiver assembly
-
Proceed to "Cellular Phone Inspection"
Click here
Radio and display receiver assembly
Click here
Received SMS/MMS/e-mail cannot be read
Check the SMS/MMS/e-mail transfer settings on the cellular phone and the Radio and display receiver assembly
-
Proceed to "Cellular Phone Inspection"
Click here
Radio and display receiver assembly
Click here
SMS/MMS/e-mail cannot be replied to
Move the vehicle into a cellular phone service area, and check the operation of the Radio and display receiver assembly and cellular phone
-
Check that the cellular phone can send an SMS/MMS/e-mail
-
Proceed to "Cellular Phone Inspection"
Click here
Radio and display receiver assembly
Click here

"Bluetooth" Audio Function
Symptom
Suspected Area
See page
Portable player cannot be registered
Proceed to "Portable Player cannot be Registered"
Click here
Radio and display receiver assembly
Click here
Portable player cannot be connected manually/automatically
Proceed to "Portable Player cannot be Registered"
Click here
Proceed to "Portable Player cannot be Connected Manually/Automatically"
Click here
Radio and display receiver assembly
Click here
Cellular phone with portable audio function cannot be recognized as "Bluetooth" audio device even when connected using "Bluetooth"
Proceed to "Portable Player cannot be Registered"
Click here
Proceed to "Portable Player cannot be Connected Manually/Automatically"
Click here
Radio and display receiver assembly
Click here
Sound of portable player cannot be heard from speakers, or sound is low
Proceed to "Sound of Portable Player cannot be Heard from Speakers or Sound is Low"
Click here
Radio and display receiver assembly
Click here
Portable player does not play even after "Bluetooth" audio mode is selected
Proceed to "Does not Play even after Bluetooth Audio Mode is Selected"
Click here
Radio and display receiver assembly
Click here
Portable player does not play
Proceed to "Does not Play even after Bluetooth Audio Mode is Selected"
Click here
Radio and display receiver assembly
Click here
Track information such as track number, track name, elapsed play time and playlist is not displayed
Proceed to "Portable Player cannot be Operated Using In-vehicle Device or Track Information is not Displayed on In-vehicle Device"
Click here
Radio and display receiver assembly
Click here
Operation switches for portable player such as play, pause, repeat, random and scan are not displayed
Proceed to "Portable Player cannot be Operated Using In-vehicle Device or Track Information is not Displayed on In-vehicle Device"
Click here
Radio and display receiver assembly
Click here
Battery condition of portable player is not displayed
Proceed to "Portable Player cannot be Operated Using In-vehicle Device or Track Information is not Displayed on In-vehicle Device"
Click here
Radio and display receiver assembly
Click here
"Bluetooth" signal condition is not displayed
Proceed to "Portable Player cannot be Operated Using In-vehicle Device or Track Information is not Displayed on In-vehicle Device"
Click here
Radio and display receiver assembly
Click here
Portable player cannot pause, select file, fast forward, fast rewind, play at random or scan
Proceed to "Portable Player cannot be Operated Using In-vehicle Device or Track Information is not Displayed on In-vehicle Device"
Click here
Radio and display receiver assembly
Click here
Noise occurs or sound skips when portable player plays
Proceed to "Noise Occurs or Sound Skips when Portable Player Plays"
Click here
Radio and display receiver assembly
Click here
Registered device cannot be deleted
Proceed to "Registered Device cannot be Deleted"
Click here
Radio and display receiver assembly
Click here

USB Audio System Function
Symptom
Suspected Area
See page
USB audio system sound cannot be heard or sound quality is bad (USB connector is used)
No. 1 stereo jack adapter assembly
Click here
Radio and display receiver assembly
Click here
USB device or "iPod" is not recognized
Proceed to "USB Audio System Recognition/Play Error"
Click here
No. 1 stereo jack adapter assembly
Click here
Radio and display receiver assembly
Click here
Track information such as track, artist and album names are not displayed
Proceed to "USB Audio System Recognition/Play Error"
Click here
No. 1 stereo jack adapter assembly
Click here
Radio and display receiver assembly
Click here
USB device or "iPod" is recognized but cannot play, or can play but not in a sorted order
Proceed to "USB Audio System Recognition/Play Error"
Click here
No. 1 stereo jack adapter assembly
Click here
Radio and display receiver assembly
Click here
"iPod" battery cannot be charged
Proceed to "USB Audio System Recognition/Play Error"
Click here
No. 1 stereo jack adapter assembly
Click here
Radio and display receiver assembly
Click here
Screen is distorted or not displayed only when using the video function of an "iPod
Check if "iPod" is set to output images
-
Proceed to "USB Audio System Outline" in System Description and check if the "iPod" is compatible with the Radio and display receiver assembly
Click here
Check if the appropriate image signal setting (NTSC/ PAL) is selected
-
Check if video sound input is set to "A/V"
-
Connect using a known good cable and check if the image is output
-
Proceed to "Display Signal Circuit between Radio Receiver and Stereo Jack Adapter"
Click here
No. 1 stereo jack adapter assembly
Click here
Radio and display receiver assembly
Click here
USB-Video cannot play
Proceed to "USB Audio System Outline" in System Description and check that the video file stored on the USB device is playable
Click here
Check that MOD data is not being downloaded through USB device
-
Check that application data is not being downloaded through USB device
-
Check that reprogramming data is not being downloaded through USB device
-
Check that the CDDB is not being updated
-
Check if the file can be played in another vehicle
-
No. 1 stereo jack adapter assembly
Click here
Radio and display receiver assembly
Click here
USB-Video cannot be recognized/selected
Proceed to "USB Audio System Outline" in System Description and check that the video file stored on the USB device is playable
Click here
Check if any video files on the connected USB device can be played in another vehicle
-
No. 1 stereo jack adapter assembly
Click here
Radio and display receiver assembly
Click here
USB-Video screen is not displayed (Audio is output)
Check if the USB-Video screen is displayed while the vehicle is stopped
-
Proceed to "USB Audio System Outline" in System Description and check that the video file stored on the USB device is playable
Click here
Check that the file format does not only support audio
-
Check if the file can be played in another vehicle
-
No. 1 stereo jack adapter assembly
Click here
Radio and display receiver assembly
Click here
Screen color is poor only for USB-Video
Restore display settings to their default values and play a USB-Video
-
Check the color of other files on the USB device
-
Check the screen color of other USB devices
-
Check if the file can be displayed properly in another vehicle
-
No. 1 stereo jack adapter assembly
Click here
Radio and display receiver assembly
Click here
USB-Video sound cannot be heard or sound quality is bad
Restore audio settings to their default values and play a USB-Video
-
Check the sound of other files on the USB device
-
Check the sound of other USB devices
-
Check if the file can be played properly in another vehicle
-
No. 1 stereo jack adapter assembly
Click here
Radio and display receiver assembly
Click here
Cannot change USB-Video settings
Check if the USB-Video screen is displayed while the vehicle is stopped
-
Radio and display receiver assembly
Click here

Fuel Consumption Function
Symptom
Suspected Area
See page
"Fuel Consumption" icon is dimmed
Check if other icons or items displayed on screen have any problems
-
Radio and display receiver assembly
Click here
Graph is not displayed on "Trip Information" screen
Recheck with the engine running
-
Radio and display receiver assembly
Click here
Cruise range is not displayed on "Trip Information" screen
Turn the engine switch on (IG) and recheck
-
Radio and display receiver assembly
Click here
Graph is not updated on "Past record" screen even though "Clear" is selected
Turn the engine switch on (IG) and recheck
-
Radio and display receiver assembly
Click here
Graph is not displayed on "Past record" screen
Turn the engine switch on (IG) and recheck
-
Radio and display receiver assembly
Click here

Application Link Function (w/ Application Link Function)
Symptom
Suspected Area
See page
Although USB device is recognized, Application Link function cannot be started ("iPhone" or "iPod touch" battery can be charged)
Proceed to "Application Link Function cannot be Started"
Click here
Image is not displayed
Proceed to "Application Link Function Image is not Displayed"
Click here
Sound cannot be heard
Proceed to "Application Link Function Sound cannot be Heard"
Click here
Application Link is inoperative only when "iPhone" or "iPod touch" is connected to head unit
Proceed to "Application Link Function is Inoperative"
Click here

"MirrorLink" Function (w/ "MirrorLink" Function)
Symptom
Suspected Area
See page
Although USB device or "iPod" is recognized, "MirrorLink" function cannot be started (smartphone battery can be charged)
Proceed to "MirrorLink Function cannot be Started"
Click here
Image is not displayed
Proceed to "MirrorLink Image is not Displayed"
Click here
Sound cannot be heard
Proceed to "MirrorLink Sound cannot be Heard"
Click here
"MirrorLink" is inoperative only when smartphone is connected to head unit
Proceed to "MirrorLink is Inoperative"
Click here

Connect Services Function (w/ Connect Services Function)
Symptom
Suspected Area
See page
Application Link function or "MirrorLink" function operates but cannot connect to Toyota Smart Center
Proceed to "Cannot Connect to Center"
Click here
Application Link function or "MirrorLink" function can connect to Toyota Smart Center but cannot contact operator service or it does not operate properly
Proceed to "Cannot Contact Operator Service or does not Operate Properly"
Click here
Application Link function or "MirrorLink" function can connect to Toyota Smart Center but cannot receive vehicle information
Proceed to "Connect Services Outline" in System Description and check if the vehicle is equipped with CAN Communication system
Click here
Radio and display receiver assembly
Click here