Symptom | Suspected Area | See page |
A message is displayed indicating to check the cellular phone every time the phone is connected. (When connecting via Bluetooth.) | Ask the customer to confirm if the cellular phone is G-BOOK compatible as there is a high possibility that it is not. | - |
A message is displayed indicating to check the cellular phone. (When connecting via Bluetooth.) | Proceed to "Communication Access Failed". |
|
Multi-media module receiver assembly |
|
A message is displayed indicating that a cellular phone is not connected. (When connecting via Bluetooth.) | Proceed to "Communication Access Failed". |
|
Multi-media module receiver assembly |
|
A message is displayed temporarily indicating to try again after waiting for a while because the lines are busy. | This is caused when there is a problem with the radio wave signal conditions or when the base station is busy. This is not a malfunction (inform the customer that this is not a malfunction and ask them to use the system as is). | - |
A message is displayed indicating to try again after waiting for a while because the lines are busy. | Telephone calls are being restricted by the communication provider. Explain to the customer that they need to wait for a while before using the service. | - |
A message is displayed temporarily indicating to try again after moving the vehicle because the center cannot be accessed, as the screen cannot be displayed due to a busy line, etc. |
This is caused when there is a problem with the radio wave signal conditions or when the base station is busy. This is not a malfunction (inform the customer that this is not a malfunction and ask them to use the system as is). | - |
A message is displayed continuously indicating to try again after moving the vehicle because the center cannot be accessed, as the screen cannot be displayed due to a busy line, etc. | Proceed to "Communication Access Failed". |
|
A message is displayed indicating to try again after waiting for a while because the information cannot be retrieved due to a busy line, etc. |
Wait for a while and perform the operation again in a different location. | - |
Proceed to "Communication Access Failed". |
|
A message is displayed indicating to try again because the information was not able to be retrieved. |
Proceed to "Communication Access Failed". |
|
A message is displayed indicating to move the vehicle to a communication service area as it is outside a service area. |
Wait for a while and perform the operation again in a different location (within the communication service area). | - |
Proceed to "Communication Access Failed". |
|
A message is displayed indicating to move the vehicle to where a GPS signal can be received because the time data is old as communication is impossible. |
Proceed to Problem Symptoms Table (GPS mark is not displayed) of the Navigation System section. |
|
If the GPS mark is displayed, wait for a while and perform the operation again in a different location. | - |
If the problem symptom is duplicated, replace the multi-media module receiver assembly. |
|
A message is displayed indicating that G-BOOK is not available as a microphone is not connected, which is required to use G-BOOK. |
Proceed to "Microphone Circuit between Microphone and Radio Receiver" of the Navigation System section. |
|
A message is displayed indicating that bookmark registration failed. | Proceed to Operation Check (Check Hard Disk Drive) of the Navigation System section. |
|
Multi-media module receiver assembly |
|
Hard disc |
|
A message is displayed indicating that bookmark deletion failed. | Proceed to Operation Check (Check Hard Disk Drive) of the Navigation System section. |
|
Multi-media module receiver assembly |
|
Hard disc |
|