Symptom
| Suspected Area
| See page
|
A message is displayed indicating to check the cellular phone every time the phone is connected (When connecting via "Bluetooth").
| Ask the customer to confirm if the cellular phone is G-BOOK compatible as there is a high possibility that it is not
| -
|
A message is displayed indicating to check the cellular phone (When connecting via "Bluetooth").
| Proceed to "Communication Access Failed"
| Click here
|
Contact the G-BOOK support center
| -
|
Multi-media module receiver assembly
| Click here
|
A message is displayed indicating that a cellular phone is not connected (When connecting via "Bluetooth").
| Proceed to "Communication Access Failed"
| Click here
|
Contact the G-BOOK support center
| -
|
Multi-media module receiver assembly
| Click here
|
A message is displayed indicating to perform setting again because communication setting is necessary (when connecting via "Wi-Fi").
| Proceed to "Communication Access Failed"
| Click here
|
Contact the G-BOOK support center
| -
|
Multi-media module receiver assembly
| Click here
|
A message is temporarily displayed indicating to try again after waiting for a while because the lines are busy.
| This is caused when there is a problem with the radio wave signal conditions or when the base station is busy, but this is not a malfunction (Inform the customer that this is not a malfunction and ask them to use the system as is)
| -
|
A message is displayed indicating to try again after waiting for a while because the lines are busy.
| Telephone calls are being restricted by the communication provider. Explain to the customer that they need to wait for a while before using the service
| -
|
A message is temporarily displayed indicating to try again after moving the vehicle because the center cannot be accessed, as the screen cannot be displayed due to a busy line, etc.
| This is caused when there is a problem with the radio wave signal conditions or when the base station is busy, but this is not a malfunction (Inform the customer that this is not a malfunction and ask them to use the system as is)
| -
|
A message is continuously displayed indicating to try again after moving the vehicle because the center cannot be accessed and the screen cannot be displayed, due to a busy line, etc.
| Proceed to "Communication Access Failed"
| Click here
|
Contact the G-BOOK support center
| -
|
Multi-media module receiver assembly
| Click here
|
A message is displayed indicating to try again after waiting for a while because the information cannot be retrieved due to a busy line, etc.
| Wait for a while and perform the operation again in a different location
| -
|
Proceed to "Communication Access Failed"
| Click here
|
Contact the G-BOOK support center
| -
|
Multi-media module receiver assembly
| Click here
|
A message is displayed indicating to try again because the information was not able to be retrieved.
| Proceed to "Communication Access Failed"
| Click here
|
Contact the G-BOOK support center
| -
|
Multi-media module receiver assembly
| Click here
|
A message is displayed indicating to move the vehicle into a communication service area as it is outside a service area.
| Wait for a while and perform the operation again in a different location (Within the communication service area)
| -
|
Proceed to "Communication Access Failed"
| Click here
|
Contact the G-BOOK support center
| -
|
Multi-media module receiver assembly
| Click here
|
A message is displayed indicating to move the vehicle to where a GPS signal can be received because the time data is old.
| Proceed to Problem Symptoms Table (GPS mark is not displayed) in Navigation System
| Click here
|
If the GPS mark is displayed, wait for a while and perform the operation again in a different location
| -
|
If the problem symptom is duplicated, replace the multi-media module receiver assembly
| Click here
|
A message is displayed indicating that G-BOOK is not available as a microphone is not connected, which is required to use G-BOOK.
| Proceed to "Microphone Circuit between Microphone and Radio Receiver" in Navigation System
| Click here
|
A message is displayed indicating that bookmark registration failed.
| Multi-media module receiver assembly
| Click here
|
A message is displayed indicating that bookmark deletion failed.
| Multi-media module receiver assembly
| Click here
|