Audio And Visual System (W/ Navigation System) Problem Symptoms Table

Audio Visual Telematics. Land Cruiser. Urj200, 202 Grj200 Vdj200
Audio Video. Land Cruiser. Urj200, 202 Grj200 Vdj200

Audio And Visual System (W/ Navigation System) -- Problem Symptoms Table


HINT:
  1. Use the table below to help determine the cause of problem symptoms. If multiple suspected areas are listed, the potential causes of the symptoms are listed in order of probability in the "Suspected Area" column of the table. Check each symptom by checking the suspected areas in the order they are listed. Replace parts as necessary.
  2. Inspect the fuses and relays related to this system before inspecting the suspected areas below.

Display Function
Symptom
Suspected Area
See page
Pressing power switch does not turn on system.
Proceed to "Radio Receiver Power Source Circuit"
Click here
Proceed to "Pressing Power Switch does not Turn on System"
Click here
Multi-media module receiver assembly
Click here
Black screen (No image appears on navigation/audio screen.)
Proceed to "Black Screen"
Click here
Proceed to "Check Software Error History" in Operation Check
Click here
Proceed to "Visual Mute Signal Circuit between Radio Receiver and Multi-display"
Click here
Proceed to "Display Signal Circuit between Multi-display and Radio Receiver"
Click here
Hard disc
Click here
Multi-display assembly
Click here
Multi-media module receiver assembly
Click here
Display does not dim (does not change to night screen) with tail switch on.
Proceed to "Display does not Dim when Light Control Switch is Turned ON"
Click here
Proceed to "Illumination Circuit"
Click here
Multi-display assembly
Click here
Multi-media module receiver assembly
Click here
Power does not turn off. (Screen remains on.)
Proceed to "Radio Receiver Power Source Circuit"
Click here
Multi-media module receiver assembly
Click here
Screen is distorted.
Proceed to "Radio Receiver Power Source Circuit"
Click here
Multi-display assembly
Click here
Multi-media module receiver assembly
Click here
Screen flicker or color distortion
Proceed to "Screen Flicker or Color Distortion"
Click here
Proceed to "Visual Mute Signal Circuit between Radio Receiver and Multi-display"
Click here
Proceed to "Display Signal Circuit between Multi-display and Radio Receiver"
Click here
Proceed to "Radio Receiver Power Source Circuit"
Click here
Multi-media module receiver assembly
Click here

Panel Switch and Touch Switch Function
Symptom
Suspected Area
See page
Illumination for panel switches does not come on with tail switch on.
Proceed to "Illumination for Panel Switch does not Come on with Tail Switch ON"
Click here
Proceed to "Illumination Circuit"
Click here
Multi-media module receiver assembly
Click here
Panel switches do not function.
Proceed to "Panel Switches do not Function"
Click here
Proceed to "Radio Receiver Power Source Circuit"
Click here
Multi-media module receiver assembly
Click here
Touch panel switch does not function.
Proceed to "Touch Panel Switch does not Function"
Click here
Proceed to "Radio Receiver Power Source Circuit"
Click here
Multi-media module receiver assembly
Click here

Steering Pad Switch Function
Symptom
Suspected Area
See page
System cannot be operated by steering pad switch.
Proceed to "Panel Switches do not Function"
Click here
Proceed to "Steering Pad Switch Circuit"
Click here
Multi-media module receiver assembly
Click here
Illumination for steering pad switch does not come on with tail switch on.
Proceed to "Illumination Circuit"
Click here
Multi-media module receiver assembly
Click here

Customize Startup Image or Screen Off Image Function
Symptom
Suspected Area
See page
Screen cannot be changed to UIC setting screen.
Multi-media module receiver assembly
Click here
Thumbnails for opening image setting or screen off image setting do not update when USB device is connected.
Check that the USB device was not disconnected while transferring an image.
-
Check that the screen was not changed to another function menu while transferring an image.
-
Proceed to "USB Audio System Recognition/Play Error"
Click here
No. 1 stereo jack adapter assembly
Click here
Multi-media module receiver assembly
Click here
Transfer button cannot be pressed.
Check that a USB device is connected.
-
Check that the USB device is not in use. (USB audio system is playing etc.)
-
Proceed to "USB Audio System Recognition/Play Error"
Click here
No. 1 stereo jack adapter assembly
Click here
Multi-media module receiver assembly
Click here
Image data in USB device cannot be displayed.
Check that the designated folder name is used.
-
Check that the file extension of the data is JPG or JPEG.
-
Check that the file name is 32 characters or less and available language is used.
-
Check that the image data size is 10 MB or less.
-
Check that the file system of the USB device is FAT16 or FAT32.
-
Proceed to "USB Audio System Recognition/Play Error"
Click here
No. 1 stereo jack adapter assembly
Click here
Multi-media module receiver assembly
Click here
Set opening image or screen off image is not displayed.
Check if it is the first start-up after disconnecting and reconnecting the +B terminal. (Reading from the HDD may be slow when the system is first starting-up.)
-
Set the opening image or screen off image again.
-
Multi-media module receiver assembly
Click here
Stored image cannot be deleted.
Multi-media module receiver assembly
Click here
Message indicating that USB device cannot be accessed is displayed.
Check that the USB device has not been disconnected while the navigation system is recognizing it.
-
Proceed to "USB Audio System Recognition/Play Error"
Click here
No. 1 stereo jack adapter assembly
Click here
Multi-media module receiver assembly
Click here
Thumbnail images for opening image or screen off image are not displayed on setting screen.
Check if it is the first start-up after disconnecting and reconnecting the +B terminal. (Reading from the HDD may be slow when the system is first starting-up.)
-
Set the opening image or screen off image again.
-
Multi-media module receiver assembly
Click here
Image cannot be set for opening image or screen off image on setting screen.
Set the opening image or screen off image again.
-
Multi-media module receiver assembly
Click here

General Audio Function
Symptom
Suspected Area
See page
No sound can be heard from speakers.
Proceed to "No Sound can be Heard from Speakers"
Click here
Proceed to "Speaker Circuit"
Click here
Proceed to "Sound Signal Circuit between Radio Receiver and Stereo Component Amplifier"
Click here
Proceed to "AVC-LAN Circuit"
Click here
Proceed to "Stereo Component Amplifier Power Source Circuit"
Click here
Stereo component amplifier assembly
Click here
Multi-media module receiver assembly
Click here
Abnormal noise occurs.
Proceed to "Noise Occurs"
Click here
Stereo component amplifier assembly
Click here
Multi-media module receiver assembly
Click here
Sound quality is bad in all modes. (Volume is too low.)
Check that the ASL function is off.
-
Proceed to "Poor Sound Quality in All Modes (Low Volume)"
Click here
Proceed to "Speaker Circuit"
Click here
Proceed to "Sound Signal Circuit between Radio Receiver and Stereo Component Amplifier"
Click here
Stereo component amplifier assembly
Click here
Multi-media module receiver assembly
Click here
ASL does not function.
Check that the ASL function is on.
-
Proceed to "Vehicle Speed Signal Circuit between Radio Receiver and Combination Meter"
Click here
Proceed to "Vehicle Speed Signal Circuit between Stereo Component Amplifier and Combination Meter"
Click here
Stereo component amplifier assembly
Click here
Multi-media module receiver assembly
Click here
Voice guidance does not function.
Proceed to "Voice Guidance does not Function"
Click here
Proceed to "Speaker Circuit"
Click here
Stereo component amplifier assembly
Click here
Multi-media module receiver assembly
Click here
Voice menu screen is not displayed. (Voice recognition function does not turn on.)
Check if the voice recognition prompts function is "On".
-
Proceed to "Panel Switches do not Function"
Click here
Proceed to "Steering Pad Switch Circuit"
Click here
Multi-media module receiver assembly
Click here
When voice recognition switch is pressed, a short beep is emitted but voice cannot be recognized properly.
Proceed to "Voice is not Recognized"
Click here
Proceed to "Microphone Circuit between Microphone and Radio Receiver"
Click here
Multi-media module receiver assembly
Click here
Customizable parameters cannot be changed. (Customizable parameters can be changed by using the intelligent tester.)
Multi-media module receiver assembly
Click here

FM or AM Radio Function
Symptom
Suspected Area
See page
Radio broadcast cannot be received or poor reception.
Proceed to "Radio Broadcast cannot be Received or Poor Reception"
Click here
Radio broadcast can be received but radio station cannot be displayed. (Some radio stations do not provide their name information.)
Multi-media module receiver assembly
Click here
"iPod" tagging function cannot be used.
Check if a message indicating that the capacity for tag information is full is displayed.
-
Proceed to "USB Audio System Recognition/Play Error"
Click here
No. 1 stereo jack adapter assembly
Click here
Multi-media module receiver assembly
Click here

CD or DVD Player Function
Symptom
Suspected Area
See page
Disc cannot be inserted/played or disc is ejected right after insertion.
Proceed to "Check Optical Disc Error History" in Operation Check
Click here
Proceed to "Disc cannot be Inserted or is Ejected Right After Insertion"
Click here
Disc cannot be ejected.
Proceed to "Check Optical Disc Error History" in Operation Check
Click here
Proceed to "Disc cannot be Ejected"
Click here
Disc sound skips.
Proceed to "Check Optical Disc Error History" in Operation Check
Click here
Proceed to "CD/DVD Sound Skips"
Click here
Screen color is poor only when watching DVD.
Change the color settings on the screen adjustment screen.
-
Multi-media module receiver assembly
Click here
Sound quality is bad only when disc is played. (Volume is too low.)
Proceed to "Check Optical Disc Error History" in Operation Check
Click here
Proceed to "Sound Quality is Bad Only when Disc is played (Volume is Too Low)"
Click here

AUX Function
Symptom
Suspected Area
See page
External device sound cannot be heard or sound quality is bad. (Stereo jack is used.)
Proceed to "Sound Signal Circuit between Radio Receiver and Stereo Jack Adapter" (w/o Rear Seat Entertainment System)
Click here
Proceed to "Sound Signal Circuit between Radio Receiver and Video Terminal" (w/ Rear Seat Entertainment System)
Click here
No. 1 stereo jack adapter assembly
Click here
Multi-media module receiver assembly
Click here
"AUX" is not displayed on system check mode screen.
Proceed to "Sound Signal Circuit between Radio Receiver and Stereo Jack Adapter" (w/o Rear Seat Entertainment System)
Click here
Proceed to "Sound Signal Circuit between Radio Receiver and Video Terminal" (w/ Rear Seat Entertainment System)
Click here
No. 1 stereo jack adapter assembly
Click here
Multi-media module receiver assembly
Click here

Voice Recognition Function
Symptom
Suspected Area
See page
Voice menu screen is not displayed. (Voice recognition function does not turn on.)
Check if the voice recognition prompts function is "On".
-
Proceed to "Panel Switches do not Function"
Click here
Proceed to "Steering Pad Switch Circuit"
Click here
Multi-media module receiver assembly
Click here
When voice recognition switch is pressed, a short beep is emitted but voice cannot be recognized properly.
Proceed to "Voice is not Recognized"
Click here
Proceed to "Microphone Circuit between Microphone and Radio Receiver"
Click here
Hard disc
Click here
Multi-media module receiver assembly
Click here

"Bluetooth" Hands-free Function
Symptom
Suspected Area
See page
Bluetooth is inoperative.
Proceed to "Microphone Circuit between Microphone and Radio Receiver"
Click here
Multi-media module receiver assembly
Click here
Cellular phone registration failure.
Proceed to "Cellular Phone Registration Failure, Phonebook Transfer Failure"
Click here
Multi-media module receiver assembly
Click here
Cellular phone cannot make outgoing/incoming calls or call in a certain place.
Proceed to "Cellular Phone cannot Make Outgoing/Incoming Calls"
Click here
Multi-media module receiver assembly
Click here
Message that prompts to check the cellular phone is displayed.
Proceed to "Cellular Phone cannot Make Outgoing/Incoming Calls"
Click here
Multi-media module receiver assembly
Click here
Phonebook data cannot be transferred manually or automatically.
Check the automatic download contract setting
-
When transferring phonebook data, OBEX authentication may be required. Enter "1234" into the "Bluetooth" phone.
-
Proceed to "Cellular Phone Registration Failure, Phonebook Transfer Failure"
Click here
Multi-media module receiver assembly
Click here
Volume of other caller's voice is not at an appropriate volume level, there is noise, sound quality is poor or other caller's voice cannot be heard.
Proceed to "Check Hands-free Voice Quality and Volume Setting" in Operation Check
Click here
Proceed to "The Other Caller's Voice cannot be Heard, is too Quiet, or Distorted"
Click here
Multi-media module receiver assembly
Click here
Stereo component amplifier assembly
Click here
Other caller cannot hear your voice at an appropriate volume level, there is noise or an echo, sound quality is poor or other caller cannot hear your voice.
Proceed to "Check Hands-free Voice Quality and Volume Setting" in Operation Check
Click here
Proceed to "The Other Caller cannot Hear Your Voice, or Your Voice is too Quiet or Distorted"
Click here
Proceed to "Microphone Circuit between Microphone and Radio Receiver"
Click here
Multi-media module receiver assembly
Click here
E-mail/SMS cannot be received or sent.
Check whether messages can be received/sent using the cellular phone.
-
Check that the phone is registered as a hands-free device.
-
Check the sending and receiving e-mails via the navigation system setting.
-
Proceed to "Cellular Phone Registration Failure, Phonebook Transfer Failure"
Click here
Multi-media module receiver assembly
Click here

"Bluetooth" Audio Function
Symptom
Suspected Area
See page
Portable player cannot be registered.
Proceed to "Portable Player cannot be Registered"
Click here
Multi-media module receiver assembly
Click here
Portable player cannot be connected manually/automatically.
Proceed to "Portable Player cannot be Registered"
Click here
Proceed to "Portable Player cannot be Connected Manually/Automatically"
Click here
Multi-media module receiver assembly
Click here
Cellular phone with portable audio function cannot be recognized as "Bluetooth" audio device even when connected using "Bluetooth".
Proceed to "Portable Player cannot be Registered"
Click here
Proceed to "Portable Player cannot be Connected Manually/Automatically"
Click here
Multi-media module receiver assembly
Click here
Sound of portable player cannot be heard from speakers, or sound is low.
Proceed to "Sound of Portable Player cannot be Heard from Speakers or Sound is Low"
Click here
Multi-media module receiver assembly
Click here
Portable player does not play even after "Bluetooth" audio mode is selected.
Proceed to "Does not Play even after Bluetooth Audio Mode is Selected"
Click here
Multi-media module receiver assembly
Click here
Portable player does not play.
Proceed to "Does not Play even after Bluetooth Audio Mode is Selected"
Click here
Multi-media module receiver assembly
Click here
Track information such as track number, track name, elapsed play time and playlist is not displayed.
Proceed to "Portable Player cannot be Operated Using In-vehicle Device or Track Information is not Displayed on In-vehicle Device"
Click here
Multi-media module receiver assembly
Click here
Operation switches for portable player such as play, pause, repeat, random and scan are not displayed.
Proceed to "Portable Player cannot be Operated Using In-vehicle Device or Track Information is not Displayed on In-vehicle Device"
Click here
Multi-media module receiver assembly
Click here
Battery condition of portable player is not displayed.
Proceed to "Portable Player cannot be Operated Using In-vehicle Device or Track Information is not Displayed on In-vehicle Device"
Click here
Multi-media module receiver assembly
Click here
"Bluetooth" signal condition is not displayed.
Proceed to "Portable Player cannot be Operated Using In-vehicle Device or Track Information is not Displayed on In-vehicle Device"
Click here
Multi-media module receiver assembly
Click here
Portable player cannot pause, select file, fast forward, fast rewind, play at random or scan.
Proceed to "Portable Player cannot be Operated Using In-vehicle Device or Track Information is not Displayed on In-vehicle Device"
Click here
Multi-media module receiver assembly
Click here
Noise occurs or sound skips when portable player plays.
Proceed to "Noise Occurs or Sound Skips when Portable Player Plays"
Click here
Multi-media module receiver assembly
Click here
Registered device cannot be deleted.
Proceed to "Registered Device cannot be Deleted"
Click here
Multi-media module receiver assembly
Click here

USB Audio System Function
Symptom
Suspected Area
See page
USB audio system sound cannot be heard or sound quality is bad. (USB connector is used.)
Proceed to "Data Signal Circuit between Radio Receiver and Stereo Jack Adapter"
Click here
No. 1 stereo jack adapter assembly
Click here
Multi-media module receiver assembly
Click here
USB device or "iPod" is not recognized.
Proceed to "USB Audio System Recognition/Play Error"
Click here
No. 1 stereo jack adapter assembly
Click here
Multi-media module receiver assembly
Click here
Track information such as track, artist and album names are not displayed.
Proceed to "USB Audio System Recognition/Play Error"
Click here
No. 1 stereo jack adapter assembly
Click here
Multi-media module receiver assembly
Click here
USB device or "iPod" is recognized but cannot play nor play in a sorted order.
Proceed to "USB Audio System Recognition/Play Error"
Click here
No. 1 stereo jack adapter assembly
Click here
Multi-media module receiver assembly
Click here
Album cover art cannot be displayed.
Check that Display Cover Art on the "iPod" Settings screen is set to on.
-
Check that a JPEG file is used for the cover art.
-
"iPod" battery cannot be charged.
Proceed to "USB Audio System Recognition/Play Error"
Click here
No. 1 stereo jack adapter assembly
Click here
Multi-media module receiver assembly
Click here

Fuel Consumption Function
Symptom
Suspected Area
See page
"Fuel Consumption" icon is dimmed.
Check if other icons or items displayed on screen have any problems.
-
Multi-media module receiver assembly
Click here
Graph is not displayed on "Trip Information" screen.
Recheck with the engine running.
-
Multi-media module receiver assembly
Click here
Cruise range is not displayed on "Trip Information" screen.
Turn engine switch on (IG) and recheck.
-
Multi-media module receiver assembly
Click here
Graph is not updated on "Past record" screen even though "Clear" is selected.
Turn engine switch on (IG) and recheck.
-
Multi-media module receiver assembly
Click here
Graph is not displayed on "Past record" screen.
Turn engine switch on (IG) and recheck.
-
Multi-media module receiver assembly
Click here